Allstate Insurance: Daniel Cheek
931 S Lone Hill Ave, Glendora, CA 91740
Parts: (888) 379-1925
Service: (888) 375-4522
I took my car because it will not start right away, and it will make a click sound (kind of when your battery dies), I left it for 2 days and have to pay for a rental car, they said that they didn't find anything wrong,! so frustrating. I took my car to Dodge Ontario and mention to the mechanic and said is an update that needs to be done (range sensor-ground strap),this is not the first time they are incompetent, I have been waiting for over 4 months for my rear windows to be connected for a recall, they have bad customer service and the technicians are very rude!! now that
I know that Ontario Dodge closes at 12:00 pm I'm never going back to this place!!!
I went in on three different occaisions and they were not interested in servicing my "warranty covered " issue unless I was doing non warranty service also. They suggested each time that I come back when I do my next oil service and then they would look at my issue. They said it would take 45 min to an hour to replace a blinker bulb and that i should come back in a few weeks when it was time for my next service. Then I went to Clippenger Dodge in West Covine and they did it in 9 minutes. So in conclusion, they were friendly when i was buying the car 6 months ago but not so much in the service area. sorry. P.S. The regular service at Clippenger was actually less expensive for the same Dodge service. Huh..go figure that out.