Best Western Plus Route 66 Glendora Inn
625 E Route 66, Glendora, CA 91740
Secure online booking with Expedia Affliate Network Call 866-761-3335 to book by phone
The room rates listed are double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Fax: (626) 335-2391
Price Range : Average
Swimming Pool: Outdoor
Check-Out Time: noon
Policy: 24-hour check-in
Property Amenities: Multilingual staff, 24-hour front desk, Elevator/lift, Free breakfast, Fitness facilities, Concierge services, Safe-deposit box at front desk, Spa tub, Free wired high-speed Internet, Laundry facilities, Conference space
Room Amenities: Daily housekeeping, Hair dryer, Phone, Air conditioning, Refrigerator, LCD TV, Microwave, Iron/ironing board, Cable TV service, Free local calls, Desk, Connecting/adjoining rooms available, Coffee/tea maker, Free wired high-speed Internet
No coupons available
06/18/2011Provided by Citysearch -
Worst Way to Treat a Guest
By Richard Kirkham, 6/19/11
My daughter and her husband of 45 minutes, returned to the hotel for their wedding night and were asked to leave because their room smelled of smoke. Their cloths smelled because earlier they had smoked outside. After the wedding they returned, exhausted, and were told they could not get back in the room until a cleaning fee had been applied. They were kicked out a a room we had paid for for two nights, we were charged a cleaning fee, and there is no one in authority on the premises that can address the issue. The employee at the desk is a lone worker who is unable to reach the managers who made this decision, even though they were not on site. We came in weeks early to make the reservation, had out of town guests stay at this location and were considering extending the stay. This is how they handled the problem. The cleaning staff smelled smoke and made the inference that they had been smoking in the room. I know Best Western is a franchise, but what kind of management/owner training do they provide? This will be my daughter's wedding memory rather than the ceremony and reception. This is ridiculous.