Specialty Eye Care Medical Center
409 N Central Ave, Glendale, CA 91203
Primary: Ophthalmologist (Eye Doctor)
Additional Specialties: Ophthalmology
My first time for a eye check up in 15 years ( only 37 years old )
appointment time was at 10:30 AM ( got there at 10:20 am ) approached the front desk told them about my presents ( waiting area had at list 6 others , mainly elders waiting ) they finally got to me about 10:50am asked for my insurance and id cars so i handed to them then i was asked for $250 + $8 copay to be charged on my credit card for no more then 2weeks of time until they can bill my insurance company and refund the $250 back to my card. so i paid and about another 20mins later my name was called / walked in and was told to wait inside with another crowd of elder people (all were complaining). Cut the long story short finally got called in / doctor comes in everything checks out fine ( by the way this doctor walked by his patients without even saying "Hello" ) and so i left. Today is 11/30/17 17days after my visit and " NO REFUND" we called to find out why and
were told they have not have a chance to bill the insurance company but they will in the next 2 weeks then after refund me . when i confronted the lady and said "that's not my problem if your office or employees aren't keeping up , i should get refunded right away ". This lady just got hysterical with me like i just asked for something i shouldn't of. So i called the credit card company and simple dispute this matter and i wanna share this with everyone so that people know what to expect from this office,
and by the way say i didn't have a credit card or $250 on me , were they just going to turn me back??? medical office???
Wonderful, caring people. Though the wait was a bit long, it was worth the wait. I was treated like a family member. I had cataract surgeries on both eyes, and am thrilled with the results. If you want caring, compassionate eye care - this is the place.