Harley-Davidson of Glendale
3717 San Fernando Rd, Glendale, CA 91204
|Tue - Sat:|
We are proud to introduce award-winning service department's professional team with over 100 years of combined experience. Every technician is a certified and current Harley-Davidson factory-trained PHD specialist. Each one of our technicians attends the Harley-Davidson Motor Company's annual factory training school. Our customers can be confident that the best technicians the industry has to offer are servicing their motorcycles. Our Parts Department is stocked from the floor to the ceiling with Genuine Harley-Davidson® Motor Parts, Genuine Motor Accessories and Screamin' Eagle® Performance Parts. In addition, we carry all of your favorite aftermarket parts and accessories from Custom Chrome, Drag Specialities, Kuryakyn, Arlen Ness, Biker's Choice/Tucker Rocky, Pro-One, White Bros., Progressive, Gardner-Westcott Chrome Hardware, Barnett Stainless, Steel Cables, Flanders Chrome Handlebars and others.
Parking: Lot, Self, Private
Wheelchair Accessible: Yes
WE PLANNED A TRIP TO SAN FRANCISCO ON HARLEY, I CANT AFFORD TO BUY ONE SO I RENTED ONE. I CALLED THREE WEEKS IN ADVANCE CAUSE I WANTED A SPECIFIC BIKE.
IF YOU ARE FAMILIAR WITH THE TRIP YOU KNOW ITS 8 HOURS AT LEAST.
I ASK FOR THE BEAST, THE BIGGEST BIKE THEY HAD I BELEIVE IT WAS THE STREE GLIDE AND IT WAS AVAILABLE. TURNED OUT THE GUY WHO HAD RENTED IT PREVIOUSLY CRASHED AND DAMAGED THE BIKE. I NEVER GOT A CORTESY CALL TO INFORM ME THAT MY BIKE WOULDNT BE AVILABLE NOR DID I GET A OPTIONAL EVEN TRADE. I ASK FOR ANYTHING WITH A BACK SUPPORT BUT NOTHING WAS AVAILABLE. I SAW THEM GIVE ANOTHER STREET GLIDE TO ONE OF THERE FRIENDS BUT I WAS f*#$ED. NO TIME TO ARGUE I TOOK THE BIKE.
I COULD NOT CANCEL THE TRIP CAUSE I WOULD HAVE LOST 200 DOLLARS ON THE HOTEL AND 100 DOLLARS ON THE ALCATRAZ TICKETS. BOTTOM LINE I FELT LIKE THEY TREATED ME LIKE CRAP AND HOOKED UP ALL THERE BUDDIES. APPERENTLY THERE WAS A BIG RIDE AND THESE GUYS HAD TO GET THERE BIKES AT MY EXPENSE.
I DONT RECOMEND THEM IF I COULD PUT ZERO STARS I WOULD HAVE,
Hello ANIMALSTYLE26, I am sorry to hear about your trip not going as planned. We do our best to keep everyone on the bike that they reserved. We were sold out of all the turning bikes that week. Each customer that makes a reservation is locked down on that bike. When that customer damaged his rental we no longer had that bike available for you to rent. This is something very unusual, I can promise you that if we had another touring bike it would have went to you. Please let me know if you are ever back and in L.A. I would be more then happy to help accommodate your needs. Rental Manager
I was out is L.A to visit some friends and family, While I was there I thought I would rent a Harley for a few days and see the sights. I found Glendale Harley on google and called to see if they has anything for me with short notice. they gave me a few options and asked me what I was looking for and where I was planning to ride. I told them I wanted to do a few hour rides each day and see the city. I was told that a FatBoy might be a good fit for me. I got to the dealership where i was welcomed to the dealership and sales staff were very friendly. I walked over to the rental desk and was told that a few people had just walked in before me and it would be a few minutes. Ernie one of the sales members said he would show me around the dealership and took me to a special room where they had a large private collection of vintage Harley-Davidson bikes from 1912 all the way up to the 70's and 80's. Ernie did such a great job I could have looked at those bikes all day. One of the members from the rental department walked over to where I was with Ernie and told me that my bike was cleaned and ready when I was. The paper work was very quick and they even printed me out a map and suggested a few rides they thought I might like.
All I can say is this place was great, and if you want to see a great selection of vintage bikes and be offered first class service come to Glendale Harley.
08/28/2009Provided by Citysearch -
Nice, friendly staff that loves motorcycles and doesn't just sell them - they'll take the time to show you what you ask even if you're not ready to buy. They really went out of their way to give me an excellent customer experience and made me want to come back again. After visiting several dealerships, I bought my Buell from these guys, and would do so again for my next bike.