This place makes me want to get creative. They have selection of art supplies you don't find at Michaels etc. Fantastic toy selection as well gift section. The only thing is everything is crammed in and the customer service can use some improvement. My favorite thing though is that they carry artist Arpi Krikorian's items!
I don't need to feel like I'm bothering an associate when I ask for help. Time and time again this happens at this location. Enough already.
I have been going to this store for years and I always seem to find what I am looking for. They have great sales, and coupons, so nothing new there. I am marking them down on customer service, for I find at times that the people behind the registers tend to be a bit grumpy for my liking. And trying to find someone on the floor to help most times is impossible. But there is no denying the variety of merchandise is great. Despite the sales help, I will continue to support this store and hope they are around for a long time.
Swain's has a fantastic selection of art supplies, high-quality toys and gifts. They also host art classes for kids in the summertime.
I am a loyal customer of Swain's Glendale and on the average, I shop 6x a month for my obsession which is painting. I have ignored their unenthusiastic sales staff just because I am more concerned about my art than the way they treat customers but today, I was treated rudely by a staff who I can only describe as the one that has a lot of rings on her fingers. I returned an acrylic paint because when I squeeze the tube, liquid came out after which the paint came out too stiff and not buttery as the usual way it comes out. That lady said that I used it. If this lady was thinking she should know that I was gonna use it but I can't because of the poor quality of the paint. I felt insulted, and later livid because how dare she insinuate that I used it before returning it. I have bought more than a thousand dollars worth of art materials from this store, why would I bother being dishonest with a $13 worth of paint. This lady did not even bother apologizing. I have to bear the snobbish attitude of these sales staff just because of my passion.
This place has everything you need and everything you don't need but you'll want to purchase. Friendly staff and easy parking. They don't just have art supplies but they also have great gift selections.
My go-to place for art supplies. I get all my pencils, paint, papers and extraneous stuff here. Keep an eye out for their great sales. I got a great deal on a light-box which saved me $70 bucks! Staff is always friendly and helpful.
If you ever need anything for home or events in terms of arts and crafts, decor, etc., Michael's will have it and they always have sales going on. Ample parking available.
Purchased two document frames yesterday and wasn't able to apply either coupon I had brought with me. The cashier was so helpful and found a thrid coupon on my ad I had brought with me that saved me $9.00, 25% off my bill. She didn't have to do that for me but she went that extra mile. This store always has what I'm looking for plenty of free parking. Staff at the custom framing department is a bit slow and unfriendly but otherwise this store is nice to shop at.