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Four tips for keeping yourself and your vehicle safe while you wait.
amazing customer service. The employees are fast, friendly, courteous, and knowledgeable. In and out within a half hour. Will come back!
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I bought new tires from the Glendale Sears Automotive less than 4 years ago. The tires have a 70K mile warranty. After driving less than 25K the rear back tire looked low so I put some air in it. About 10 days later I drove another car for a couple of days and when I returned to my car, the tire looked a little low again. I put air in and went to Sears to have it checked out. I walked in and there were no other customers. Four sears employees were at the desk and it literately took 10 minutes for them to help me. I went out with a women to check out the car and she said that I didn't buy my tires from them they would never sell me such a crappy tire. She said the sidewalls of the tires were all cracked and falling apart. I insisted that I bought them there and we went in and checked the computer. Yep! Purchased at Sears.....in Glendale. When the information was confirmed she started to back peddle and blame me for the damage to the tire saying they really were a good tire and I just drove around on flat tires and that caused the damage. REALLY????Her assessment was I needed new tires. I asked her if they would be prorated because of the warranty and she said they would not be because the tread of the tire was still good. BUT THE TIRE IS CRACKING AND FALLING APART!!! Which once again she said was my fault. I left and will never return to Sears for any car needs.Bottom line: Sears (Glendale, CA) sold me a crappy tire (buy their own admission) and they do not stand behind their products and warranties. Proceed at your own peril if you read this review and continue to do business with this location. I don't know about other Sears location, I can only speak about my experience with this one.
This is a nice place to get your washed as long as your car or truck isn't to dirty. Because they will want to charge you twice to wash it!!
Honest, reliable and dependable service for your Mercedes. Located on San Fernando Blvd. Totally recommend.
Sam and his wife who run the place are very friendly and service oriented. I can't imagine going anywhere else with my cars, especially after seeing Sam diagnose a very tricky problem with my car.
I own a VW Tiguan and was having problems with the driver's side door latch mechanism. Since I no longer live in Glendale, I took my vehicle to my local dealership where, not only did they charge TWICE of what RPM charges just for diagnostics, the estimated cost of repairs for replacing the electrical system in my door was close to $600 on top of the diagnostic charge. I said no thank you and was able to get my door to stay shut long enough to make it to RPM. Once there, the mechanic who serviced my car took my door panel off and immediately found the real problem - the cable to the door latch had completely snapped - it had NOTHING to do with the electrical system in the door. It was obvious that the dealership hadn't even investigated the problem because it was OBVIOUS to anyone who actually looked what the real problem was. The total for my part and repair was less than $100 and I was able to wait in a comfortable, clean, air conditioned office while enjoying a complimentary snack and coffee. They even hand washed my car for me once the repair was done!! Needless to say, I'm NEVER going anywhere else but RPM for all of my future car problems!
if you wanna save your time and money and get good services, you should go to Green Line Motors.
Just don't go there. Trust the bad reviews they are telling you the truth. Worst dealership I have ever encountered. There is something not right at this place.
Terrible experience as soon as I enter the service department No one took the time to say please wait will be right with you instead everyone looked at me and was ignore. Finally someone shows up to assist me and gave a very expensive quote for just checking the issue. Are you serious $200 for just checking Very upset will take business somewhere else
Couldn't be happier with the service I received when I took my Dodge Challenger for an oil change. Artur and his team was kind enough to answer all of my questions and even give my car a quick inspection. I will definitely come here for all my automotive needs.
Great place, knowledgeable and fair prices. It's a gem to find a good auto repair shop. You can thank me later for saving you headache and expense.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.