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Kerry's Car Care

(106 Reviews)

4312 W Olive Ave, Glendale, AZ 85302

(623) 939-9491

OPEN NOW
Today: 7:00 am - 7:00 pm
25
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Car Trouble? We Fix Everything!

General Info
Weve worked hard since 1993 to be Glendale, Arizonas neighborhood auto repair and service center! Kerrys Car Care is staffed with ASE certified, trained automotive repair technicians. They are well versed in the latest computerized equipment in our shop to repair your car.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

MobilePhone: (623) 221-4267

Brands
All makes and models
Payment method
debit, check, cash, all major credit cards, financing available, insurance, travelers checks
Location
We are located on the corner of Olive and 43rd Ave.
Neighborhood
Cactus
Amenities
Free Courtesy Shuttle, Free Wireless Internet, Same Day Service, Instant Credit, Loaner Car, and a 3 years / 36,000 mile warranty, one of the best in the business!
Accreditation

BBB, ASE, ASA, ASL.

Associations
BBB, ASE, ASA, ASL.
Categories
Auto Repair & Service, Brake Repair, Auto Oil & Lube, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service

COUPONS & DEALS

No coupons available

Reviews

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Steven R.

09/18/2017

Overall
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ABSOLUTELY TERRIBLE!!!! 5+ hours to get tires the 1st visit and my car BROKE DOWN DUE TO IMPROPER REASSEMBLY the 2nd visit. Had the vehicle towed to Bell Lexus and after inspection I was informed that it was because the CRANK WAS LOOSE which caused the belt to fail, several wires were NOT SECURED and the ground wire from the alternator was NOt CONNECTED to the frame. When the belt failed it broke the oil pressure switch as well. All in all it will cost me just over $500... this is after I paid kerrys over $1000 in labor to install my supplied parts. And this is after I bought tires from them that took over 5 hours to install. After calling and talking to TJ they told me that they would only pay for it if they fixed it. And I understand the principle behind that however, when your "master mechanic" CANNOT REINSTALL AN ALTERNATOR PROPERLY having another technician isn't a risk I'm willing to take. Now I'm going to have to take them to small claims court, BUYER BEWARE. There may be a lot of people who are happy about their oil changes but if you're curious as to have them go deeper into your motor I would strongly advise against WASTING YOUR MONEY. I'm no mechanic but I know that you need to reattach all of the parts when you reassemble them..... I went back because when they messed up the 1st time they tried to make it right (5+ hours for tires) then when I go back and give them over $1000 to do more work my car breaks down within a few days.
Burn me once..... shame on you
Burn me twice..... shame on me
I've worked in the automotive industry for many years and it's clear they are over booked and under staffed. Their mechanics are poorly trained, skip steps and take shortcuts. They will OVER PROMISE and UNDER DELIVER. And to be honest their CHEAP and SHODDY labor isn't worth the headache. I thought they had quality technicians but it is clear they do not.

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Regina P.

08/09/2017

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This place is amazing, if you are looking for a place to take care of your car, this is it!!!!!! No wonder they have been in business for so long. Keep up the great work

Deidre L.

07/31/2017

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This was my first time going to Kerry's and it was such an unpleasant experience. I will never go back. My air conditioning was blowing hot air. They diagnosed the problem and called me with a quote to fix the AC. I authorized the charge and when I picked up my car it was still blowing hot air so they said to bring it back to check it out. They failed to do their due diligence in providing me with the service they promised to repair the air conditioning. I authorized the charge under false pretenses that my problem was going to be resolved. Not only did I pay $240 to still have my ac not working and blowing hot air, but they wanted to charge me an additional $116 to perform further testing, which I declined. They advertise that they guarantee to repair it correctly the first time and I was happy to go there because of their great reviews and 3-year warranty. However, their actions do not align with their words. They refused to refund my money and I drove away 8 HOURS later without an adequate repair and very unhappy.

Beau C.

03/09/2017

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The guys were good to check my a/c for me. I am not a customer with great wealth. So, they were good not to inform me of a lot of stuff that needs to be done that I couldn't afford. I appreciate that.

Yenri P.

02/16/2017

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Their courtesy,friendliness and professionalism are exceptional. Their knowledge of Mercedes product is first rate. This is the place where you can trust

Dulci K.

01/12/2017

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I am very impressed with Kerry's. I am a relatively new customer, but feel that I have finally found an honest, well run auto repair shop. The work done is first-class. I am sold on Kerry's !!

Ram R.

01/05/2017

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enjoy dealing with kerry's as i don't feel as a woman i'm being taken advantaged of! everyone i've dealt with are friendly and professional! keep up the good work! thanx

Katusha H.

12/29/2016

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The men looked over everything on the car, as always, and took care of what was needed- a must in this time of shortened daylight.

Darin T.

12/15/2016

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Took my car in today for an issue with my breaks. Had a family member replace my brakes for me, and afterward the car just wouldn't stop properly. Talked to the mechanic and told him what was going on, he took it for a test drive and said it Definitely needed to be checked out.
I was in and out in less than an hour and it didn't cost much At All! Now my car stops when it's supposed to!
Wonderful service and a decent price!

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