desert west obgyn
5601 West Eugie Ave Suite 100, Glendale, AZ 85304
desert west obgyn has not yet specified accepted insurance plans.
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5601 West Eugie Ave Suite 100
Glendale, AZ 85304
|Mon - Thu:|
02/27/2012Provided by Citysearch -
This place is way too overcrowded. You're treated like farm animals & the receptionist is extremely rude (at the 75th ave / deer valley location). They screw up appointments all the time and have to reschedule. They have been around a while, but have become one of the worst medical offices over the years. They rush you in/out of the place and this isn't a one time thing, this has happened several times over the past year and even though I've been with them for about 7 years, I am finding a new doctor. Ask around this is not the place to go if you are ever planning on becoming pregnant.
12/28/2011Provided by Citysearch -
My appointment was at 9am. I was told to come in 30 minutes early because this was my first visit. I arrived at 830am, filled out 5 minutes worth of paperwork. Was taken to an exam room at 0925, by 0945 I was still waiting...I walked out and told the nurses that I had a 9am appointment and it was 0945. They told me the doctor was going right in...I said I had other things I needed to do today as well.
I am furious that I had to pay a 30.00 copay and not even see the doctor. I made an APPOINTMENT I wasn't walking into an urgent care or the emergency room. My time is just as valuable as the doctors and I am not going to wait almost an hour after my appointment time. This practice, I'm sure, expects their patients to show up on time for their appointments, so it is disrepectful to make anyone wait that long.
I will not be going back to this practice and I will not recommend anyone else go there ethier.
05/08/2011Provided by Citysearch -
All I needed was a paper stating I was indeed pregnant and my due date faxed to my insurance company so I could KEEP my medical insurance. I was unable to pick up the paper because I had just recently moved to a different state and Dr. Koon's assistant, Michelle refused to fax me the paper. Not only had I spent my first 6 months with Dr. Koon but I paid them over $1000 for their services. I was almost denied my insurance because they refused to fax me a little peice of paper. I don't believe this facility cares about their patients at all. I also preferred Dr. Wilkey (I went to her one time when Dr. Koon called off) because she listened to what I had to say and answered all my questions. I always felt rushed out the door with Dr. Koon, my appointments with him would only last for 5 minutes and his assistant was very cold and not personable at all...Needless to say, I'm very disapppointed with Desert West and I'm glad I'm not delivering with them.