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Better Business Bureau
04/13/2011Provided by DexKnows -
I had originally called a Comopany called "Affordable Moving" and Ralph who was going by the name if "PAT" was very rude and didnt show good customer service skills so I went online to see his reviews and they were horrible. So then my husband and I were calling around and we came across a company called "A Active Movers" and the guy was going by the name of Ralph. He asked us what we were moving out of, where we were going? What type of furniture we had, and we gave him all the info. He quoted us $175 flat fee. My husband then called him back just to clarify that this was the price and there was NO hidden fee's and make sure everything was set to go. He arrived SAt. March 26, 2011 and came at 7:30am. When they first arrived they didnt look professional, and I was caught off guard because the side of his big Uhaual truck said "Affordable Moving." He then comes in my apt. and says NO this is more then u told me. Its pretty hard tolie about the size of your apt. DONT USE.. HORRIBLE!
They lied about the cost and they broke our new bookshelf so it was unuseable, and made my T.V. stand(also relatively new) disappear. When I called to ask about replacement of these items I was told "Come on, nobody wanted those things anyway." I told him that I did and he replied with " you have five T.V. stands. Use one of those." I guess the end tables, coffee table and utility cart were all T.V. stands to them. They did absolutely nothing to resolve these problems and said they saved us money. After we replace the things lost and boken by them, along with their false price(which of course turned out significantly higher than originally quoted), we discover that we could have saved a lot more money using just about any other moving company. If you hire these people you'll regret it.