What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
7020 N 43rd AveGlendale, AZ 85301
From Business: Visit Midas in Glendale located at 7020 North 43rd Avenue for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, …
6856 W Indian School RdPhoenix, AZ 85033
From Business: Visit Midas in Phoenix located at 6856 West Indian School for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, …
8816 N Black Canyon HwyPhoenix, AZ 85051
From Business: Visit Midas in Phoenix located at 8816 North Black Canyon for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, …
9550 N 90th St # A-2Scottsdale, AZ 85258
Stay away !!! You go in for a simple oil change and they will present you a long list of things that YOU MUST DO or you will crush and burn.... Rea…
2428 N Scottsdale RdScottsdale, AZ 85257
From Business: Visit Midas in Scottsdale located at 2428 North Scottsdale Road for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil ch…
1050 E Broadway RdTempe, AZ 85282
From Business: Visit Midas in Tempe located at 1050 East Broadway for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, new tir…
7710 S Autoplex LoopTempe, AZ 85284
From Business: Visit Midas in Tempe located at 7710 South Autoplex Loop for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, n…
6902 E Southern AveMesa, AZ 85209
They end up ripping you off, the manager Scott, he tells people whats wrong with their cars, but the wrong thing so they actually end up paying more…
16049 N Arrowhead Fountains Ctr DrPeoria, AZ 85382
From Business: Designing your most "Beautiful U" every time!
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
first when i walked up he was to busy to acknowledge me, second i only had a few questions and every time he had to anchor me he had to throw in a sigh before anchoring. very rude old man, was willing to pay for knowledge but didnt want to pass down what hes learned to a new generation.
Came in with an intermittent issue with our A/C not blowing. The diagnosis was a small leak. After several phone calls expressing our concern that a leak was not the actual problem, we were assured that the blower was working perfectly and no issue could be found with it. Because of their good reputation, we agreed to the repair. $594 to repair the leak, replace windshield wipers and an oil change.A week later the A/C stopped again. Brought it in, and this time the blower motor was "dead" and would be another $600 repair. We hoped that a discount would be offered, since it was the exact same reason we brought the car in previously. We were told lies about the part and time; no discount offered. Additionally, the records never mentioned the intermittent issue, just that the a/c wasn't blowing cold. THIS WAS NOT THE ISSUE, EVER. My husband became extremely upset and was asked to leave due to his outburst. Driving home, we stopped elsewhere and told them what was happening. They said "sounds like a short" and quoted HALF of what Dave's quoted us to replace the blower motor. It was then that my husband submitted a claim with the BBB to have the portion spent on "repairing" the a/c refunded.They responded with lies. My husband had been on vacation from work and NOT DRIVING the car. He drove the car home from the shop, and to work ONE DAY before the same issue arose, approximately 15 miles. They said there were over 100 miles put on the car in the week between the first repair and bringing it back. They also mentioned how old the car is, which has no relevance. If your business can't accommodate older cars, then that should be something you tell clients when they bring the car there, not used as an excuse as to why you couldn't diagnose or repair a problem. They lied in responses to the bbb,Yelp, and again on google plus. This is not how you maintain the good reputation you are so quick to brag about. If you are in the right, you shouldn't have to lie about anything.
ABSOLUTELY TERRIBLE!!!! 5+ hours to get tires the 1st visit and my car BROKE DOWN DUE TO IMPROPER REASSEMBLY the 2nd visit. Had the vehicle towed to Bell Lexus and after inspection I was informed that it was because the CRANK WAS LOOSE which caused the belt to fail, several wires were NOT SECURED and the ground wire from the alternator was NOt CONNECTED to the frame. When the belt failed it broke the oil pressure switch as well. All in all it will cost me just over $500... this is after I paid kerrys over $1000 in labor to install my supplied parts. And this is after I bought tires from them that took over 5 hours to install. After calling and talking to TJ they told me that they would only pay for it if they fixed it. And I understand the principle behind that however, when your "master mechanic" CANNOT REINSTALL AN ALTERNATOR PROPERLY having another technician isn't a risk I'm willing to take. Now I'm going to have to take them to small claims court, BUYER BEWARE. There may be a lot of people who are happy about their oil changes but if you're curious as to have them go deeper into your motor I would strongly advise against WASTING YOUR MONEY. I'm no mechanic but I know that you need to reattach all of the parts when you reassemble them..... I went back because when they messed up the 1st time they tried to make it right (5+ hours for tires) then when I go back and give them over $1000 to do more work my car breaks down within a few days. Burn me once..... shame on youBurn me twice..... shame on meI've worked in the automotive industry for many years and it's clear they are over booked and under staffed. Their mechanics are poorly trained, skip steps and take shortcuts. They will OVER PROMISE and UNDER DELIVER. And to be honest their CHEAP and SHODDY labor isn't worth the headache. I thought they had quality technicians but it is clear they do not.
We went to daves auto care with a diagnosis from mineaki and got a estimate up to 1600 for repairs which included blower motor, compressor, freon, ect. When we took it in we where told blower motor was good and payed the price and next day blower motor was not working. We called dave personally and he had it brought back in as soon as possible and even brought the van back to our house to apologize personally and didnt charge us. We trust daves completly now and really appreciate them getting back to us and scheduling as soon as we could to fix the problem and also really appreciated him bringing the van back to our house just to apologize and make it right.
This place is amazing, if you are looking for a place to take care of your car, this is it!!!!!! No wonder they have been in business for so long. Keep up the great work
Went there on a referral, biggest mistake ever! Took my car in for a motor mount. The price changed even though it was confirmed three times and kept my car an extra day because he was "busy". My car now has excessive engine noise, leans to one side as if it were lifted (jacked) incorrectly, my exhaust is drooping, and takes awhile to get going. Tam's BBB certification states right on it that it is only valid through 2004 and currently is not list with the BBB. Very rude and dismissive when I asked questions about the mount that was installed. I tried contacting him twice in regards to the current issues and has not responded. My next step is contacting the Attorney General of Arizona. I don't know how he has any good ratings. The shop is not organized and very messy.
This was my first time going to Kerry's and it was such an unpleasant experience. I will never go back. My air conditioning was blowing hot air. They diagnosed the problem and called me with a quote to fix the AC. I authorized the charge and when I picked up my car it was still blowing hot air so they said to bring it back to check it out. They failed to do their due diligence in providing me with the service they promised to repair the air conditioning. I authorized the charge under false pretenses that my problem was going to be resolved. Not only did I pay $240 to still have my ac not working and blowing hot air, but they wanted to charge me an additional $116 to perform further testing, which I declined. They advertise that they guarantee to repair it correctly the first time and I was happy to go there because of their great reviews and 3-year warranty. However, their actions do not align with their words. They refused to refund my money and I drove away 8 HOURS later without an adequate repair and very unhappy.
On 03/05/2017 I took my 2005 Chevy 2500HD Duramax to Sun Devil Auto for a coolant leak. I Spoke with John the Manager and pointed out the turbo cooler that I thought might be leaking. I also told him a friend of mine said it was probably the coolant lines to the turbo as they often leak and drip down to where this leak is appearing. USE AT OWN RISK !!!!!!!!They replaced 5 parts for a total of about $2100.00 and it STILL LEAKED. Dealer REPLACED the TURBO COOLANT LINES which FIXED the problem.
I was referred to NASA for electrical issue in my car. I was charged for work that was not done and in fact my car drove much worse than before I brought it there. There was evidence that what do was done to my car caused more serious problems. Poor customer service, dishonest, incompetent mechanic.
May 11, 2017Jose and his son Victor had my H2 Hummer for the better part of a week going over many years of neglect by the previous owners. In the end, P & J Auto saved me well over $1,500 from the repair estimate Chevrolet had written out for me. Jose used mostly GM products for the repairs and gives a One Year / 12,0000 Warranty on Parts and Labor. Very nice piece of mind. Better Business Bureau A+ rated. These guys are very fair and professional all the way. They WILL NOT try to sell you anything you do not need. When i came to pick up my Hummer they had steam cleaned the engine and bay!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.