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Hours

Regular Hours

Payment method
master card, visa, all major credit cards
Price Range
$
AKA

Lucky House Chinese Food

Categories
Chinese Restaurants, Take Out Restaurants, Fast Food Restaurants, Asian Restaurants, Restaurants
Other Information

Cuisines: Asian, Take Out, Fast Food, Chinese

Price Range : Below Average

Outdoor Seating: No

Wi-Fi: No

Bike Parking: Yes

Takes Reservations: No

COUPONS & DEALS

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Reviews

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Brandi P.

10/09/2016

Overall
Food
Service

Last night I called to place an order. While I was making my order, the man put me on hold about three different times (which was annoying) but I was able to order. When our food was delivered, my entree was missing. After waiting 30+ min for your food to arrive, it is aggrevating when everyone else has their food but you don't have yours. I was frustrated because I know the reason my food wasn't there was because the man was rushing and kept putting me on hold, so he likely didn't hear my order. I called to complain that my food was missing but kept being told that I didn't pay for it. Well I'm sorry. It was not my fault that you didn't fully take my order. But why should I have to pay for something that I will now have to wait another 30 min for, while the rest of my family is eating their hot food? I felt is was poor customer service. And I was very upset at the man getting 'loud' with me because I was asking them to deliver my food without paying more money, since it was not my fault. Needless to say, I did not get my food because I was not going to pay them more money. And I won't be going back. Their food is nothing special, just average, so I'd rather go somewhere else. I HATE poor customer service.

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