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Fax: (804) 798-6689

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JH
Jenni H.

11/16/2018

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STAY AWAY! It's bad enough we just lost our home and ALL our belongings from toxic mold that also made us both very ill, but we made the worst mistake ever by choosing to stay here in the travel trailer a family member graciously gave us because we were homeless & couldn't find anyone to rent to us (we have 3 large dogs, even though they are trained).

We were thankful to be safe & have a roof over our heads...until the 1st rainfall approx 2 days after arrival. The lot they gave us is lower and more compromised than any other lot in the "park" (which is just a dirt parking lot) even though the ENTIRE LOT is flooded.

There's nothing else here. Not even toilets/hot showers. Just thick mud and POOLS OF WATER 3-6" DEEP.

And they have the nerve to charge $700 a month for water/sewer/electricity hookup & Wifi that doesn't work & if it does, it's 3am or it connects and disconnects every minute, making it impossible to complete a phone call or send an email. It also has NONSTOP noise from trucks clanging past day/night, since the Kosmo Mud Lot is RIGHT UP AGAINST Route 1 without a buffer.

We asked mgmt for help as soon as we noticed the lake of water forming around us and the big shift in stability of our trailer that was now sinking to one side and shaking when we-or one of our dogs-took a step. We had no idea how to rebalance/stabilize... which we SHOULDN'T HAVE HAD TO DO ONCE OUR FAMILY MEMBER SET IT UP INITIALLY... if we were placed on a PROPER LOT.

They dropped off some pieces of hay and a thin cement blocks that did nothing to help.

It's still a flooded mess & we are still sinking. We've been here 2 weeks and it gets worse every day. We have irreparable damage to our camper from the imbalance (cracked and weakened floor/walls) & they refuse to move us or refund our $ so we can go somewhere that won't further damage the only home we have. We are stuck waiting for our home to crack in 1/2 or tip over & no one cares. STAY AWAY or wind up suffering like us.

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Phone: (804) 798-6689

Address: 11197 Washington Hwy, Glen Allen, VA 23059

Website: http://www.kosmovillage.com

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