I was a member of Healthtrax for 7 years. My experience was excellent until the recent manager was hired. When she started at Healthtrax she instituted a new rule (not in my contract) that we had to have our pictures taken. I politely declined and she publicly humiliated me and harassed me repeatedly because I declined to have my photo taken. My husband had a disagreement with her concerning the fact that they weren't providing the services we were promised in our contract. They habitually cancelled kids fitness classes or sold the pool time out during family swim time so they could make additional money renting the pool to other groups. Although I was not involved in any of these conflicts they BANNED my entire family FOR LIFE. I am considering a lawsuit against this business for breach of contract and discrimination. In my opinion the manager is an evil woman who is a power hungry control freak with NO customer service skills.