Drain Away Rooter
18800 Oatfield Rd, Gladstone, OR 97027
Phone: (503) 650-8203
Phone: (503) 353-0110
Phone: (503) 261-1248
Phone: (360) 694-9595
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10/03/2011Provided by Citysearch -
Jake from Drain Away Rooter just left our house. He was upbeat and professional. He cleared our kitchen drain in which I had created glue with a large dose of spaghetti, installed a new garbage disposal, and improved the plumbing under the kitchen sink. While he was here, we had him clear the slow drains in the bathrooms, and he fixed an ailing toilet. Drain Away has bailed us out of many messes over the years, and we have always appreciated their skill and their reasonable prices. (Sr. discounts also!) Thanks, Jake, and Thanks, Drain Away, Liz and Ken Ross, Portland, OR
08/07/2011Provided by Citysearch -
I called these guys about a slow draining tub late last week and they had their handyman, Jake, come out the very next day! Jake was super friendly and very knowledgeable and he located the problem quickly. The people who'd built the bathtub must've just rushed through it, he thought. There was a thick buildup of mortar in the drain and they hadn't even finished installing the overflow drain! (My Dad just bought this house) Anyway, Jake cleared out the mortar and opened up the overflow drain and gave it all a good rooting and it worked great afterwards. On his way out, we started talking about the lines outside of the house. The neighbors just had a pipe bust and it totally flooded their house! They had clean-up crews outside and most of their furniture had to be removed. And so to be safe, he thought we ought to check the line in the yard that goes out to the street. I'm glad we did, because when i saw that it wasn't connected to any other sewer pipes except for the street, i breathed a sigh of relief. Plus, it was kinda fun getting to watch the yard get a colonoscopy! And it turns out, the neighbors line into his toilet is what broke and flooded his house, but i'm still glad to know that our sewer lines are clean. Jake did a great job and i would definitely call Drain Away Rooter again!
08/01/2011Provided by Citysearch -
I'm a property manager and last night a resident called with a plumbing issue that wasn't terribly serious at the time, but had the potential to become quiet messy. In all the Monday morning madness, I forgot to call in to see about getting someone out to take a look. I called Drain Away around lunch time and was thrilled to find out that they could send Jake out that afternoon! He arrived within the time I was quoted, professional and ready to go to work on the problem. This is the third time that Jake specifically has done work on my property and I can't say enough good things about him. I especially appreciate that he takes the time to be clear about the issue at hand, what he's done to fix it, and possible issues to watch for. I will feel free to request him in the future, but am also comfortable in knowing that I will be satisfied with the quality of work from anyone at Drain Away Rooter.
02/22/2011Provided by Citysearch -
Drain Away is the best when it comes to plumbing. They are fast and efficient. Shane is extremely knowlegable and friendly. I have used them several times (and I have been pleased everytime) and tell anyone who is looking for a plumber they are the ones to call!
I don't normally write reviews, but this company deserves a big thumbs-up. It's hard to find a company that does what they say, is honest and tries hard to save you money. I was floored by how knowledgeable Shane is and how affordable my service turned out to be! I would recommend them to all of my friends.
From the great customer service on the phone to the knowlege of our tech Shane it was the best plumbing service I have had. They were at budget and actually took the time to explain how the drain got clogged and how to prevent it in the future. I will definitely use them again when I need it. Hopefully not anytime soon but will definitely use them when I have to!!!