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Dick Hannah Nissan

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(503) 622-9734

19505 McLoughlin BlvdGladstone, OR 97027

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New Car Dealers, Used Car Dealers

(6 Reviews)
CLOSED NOW
Today: 9:00 am - 8:00 pm
Tomorrow: 7:00 am - 8:00 pm

Please contact the business for updated hours/services due to the COVID-19 advisory.

Believe in Nice

General Info
At Dick Hannah Nissan, our Best Deal Guarantee includes a Free Lifetime Limited Powertrain Warranty on all new and certified pre-owned Nissan vehicles. Your #1 choice for Nissan cars for sale in the Portland, OR & Vancouver, WA area. Dick Hannah Nissan are people's choice for Nissan Dealer in Gladstone, OR. New cars and Used cars for sale will be found at all of our locations. Founded in 1949 by Dick's father, Dick Hannah Dealerships has grown to become one of the most well respected and trusted automobile companies in the Portland Metro area. Dick Hannah Dealerships employs nearly 1,000 people and generously supports charitable, educational and environmental initiatives in our day-to-day operation.
BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Sat:
Sun:
Extra Phones

Phone: (503) 723-2000

Services/Products
We offer both new Nissans, and a variety of pre owned vehicles as well.  Our location also provides quality Nissan service with factory Certified Technicians. The Parts and Accessory departments carry a full line of OEM Nissan parts.
Brands
Nissan
Payment method
financing available, all major credit cards
Neighborhood
Gladstone
Amenities
At Gladstone Nissan, your metro Portland Oregon Nissan dealer, we make buying a new or used car a rewarding experience. Our primary concern is your complete satisfaction. Further questions? Give us a call or visit our website.
Categories
New Car Dealers, Used Car Dealers

Reviews

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Rodney G.

10/19/2019

Overall
Expertise
Professionalism
Selection

Second time buying my car here. Great experience and very helpful staff. Thanks to Takoda Hesselgesser for helping me pick out my car. He did an excellent job and was very easy to work with. Knew what I wanted and ensured I got exactly that, great service, which is why I continue to return and refer my friends to this dealership.

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AS
Az S.

06/28/2017

Overall
Expertise
Professionalism
Selection

Chris was first class. Professional, helpful and easy going! Thanks for being informative and non-pushy/salesy. It was refreshing to interact with a professional person! Thank you and best of luck!

tuff guy

04/20/2011

Provided by Citysearch - 
Overall
Buy Here

Hats off to Gladstone Nissan. The general manager even came out to shake my hand and thank me for my business.
I felt comfortable spending my money here. nice facility, friendly staff and quick process (less than 2 hours).

savvy shoppers

04/19/2011

Provided by Citysearch - 
Overall
Nothing Short of Excellent

Not the norm when it comes to car dealers, I checked with the BBB before choosing gladstone nissan. I always check out reputable sites such as Consumer Reports and the Better Business Bureau for accurate feedback on companies I am considering. It's important to realize when you're researching online reviews, a lot of people type before they think. If there is an actual, valid problem with a business, most will go to the appropriate consumer protection agencies to resolve- not just get on a few public forums and complain.
The Better Business Bureau gives Gladstone an A+ rating; easy choice.
Skip the local Nissan dealer that has an F and head to Gladstone for professional people, selection, no hassles and most importantly- a great deal!

srpedersen

09/03/2010

Provided by Citysearch - 
Overall
Bait and switch

I'm with another reviewer who wishes CitySearch had negative stars, because that's what these guys would get.

My husband had sent out a bunch of inquiries to Nissan dealerships in the area about a particular car I wanted, and Gladstone came back to us with a deal we couldn't refuse that included 0% financing (for those who qualify, which we would) and certain factory incentives. They had the car, so we called around 4:30p that day to make sure everything was still good before we headed out to purchase the car.

When we got there, the sales manager and finance woman told us that the car had sold earlier that afternoon and that the internet salesperson didn't have our number to get a hold of us, but she tried to contact us earlier this afternoon - didn't we see the email? Remember, we talked to internet salesperson at 4:30p on the phone and she said it was still at the dealership. Amazingly her email came to us at 5:30 and not 1:30 as the sales team had thought. It was still okay, though, because they were willing to call other dealerships and still honor the deal.

When we got to the paperwork, the final offer price had gone up $750 compared to what we were quoted in writing and that we would have to ""buy down"" to get the 0% financing which would be an extra $4000! The internet sales person mentioned nothing of having to buy down. Both my husband and I have received 0% financing before, and either the dealership has hidden the buy down or it was truly offered by the factory. The finance lady, instead of agreeing that the internet salesperson had misrepresented all of this, told us that this is the way it always is with all Honda and Nissan dealerships.

The way they handled this, I'm sorry, is bait and switch. Get someone to come in for a promised deal in writing, then up the amount for various reasons and act like we're idiots for not understanding.

We're actually more upset that the finance woman refused to even acknowledge the final offer price we were quoted by the internet salesperson. It's not about the $750, it's about being deceived.

We will never be back to this dealership.

PS to the part-time sales manager (and any car sales manager out there): a customer will never care about the details of your personal life so don't bother to share. Customers want to feel as if you are interested in THEM. I've also never met a sales manager who didn't know the inventory on their lot. Finally, never automatically assume that the man will be the primary signer for a car. Even if you discover the man is in a high-paying profession, it is still possible for a woman in the family to make more money as is our case...plus it was going to be MY car. How insulting that this manager automatically put me as the co-signer first before even getting to my husband's information.