Everything about the Waves Salon in Gladstone is exceptional. Starting with my first phone call to the salon, when I spoke to the manager, I was impressed with the quality of service I received. I had my appointment for a haircut with Lora, and she was fantastic. She recommended a style that fit my lifestyle and face, and she talked me into a needed color job with the skills of a true pro! I plan to go back for a mani/pedi soon. I loved the decor of this salon, too. It is very upscale in appearance but reasonable in price.