West Pacific Pizza
224 W Pacific Ave, Gladewater, TX 75647
Parking: Street, Free
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Burgers, American, Hot Dogs, Italian, European, Continental, Pizza
Alcohol: Beer, Wine
Takes Reservations: No
Outdoor Seating: No
Specialties: Meetings, Pizza for dine-in, carry-out or delivery, Parties
Price Range : Below Average
I was actually placing a order for delivery. At the beginning of the conversation the woman was very rude! Then it got worse from there. Once I went to place my order the woman told me that a trip charge of $5 will be added to your bill. I began to ask for what. She states because o where you live. I was like ma'am I live 6 miles from you. She went on to tell me that the drivers are paying there own gas money. I said well that isn't my problem that is the problem o the business to deal with. She then pursues to tell me how much gas in at the moment, like I'm unaware! Needless to say I will never eat at this restaurant because of the rude an unprofessional employee that obviously dislikes their job and to the business that is too cheap to have a company vehicle to deliver the food to consumers.
I am sorry I didn't see this review earlier, I would have responded immediately. I am also sorry we didn't explain ourselves better. We deliver for free in town and do have a fuel charge for out of town orders to ensure the driver's are fairly compensated for the miles they drive. Other pizza places merely refure to deliver more than just a few miles away. We do this to allow a choice for our customers who are a little further out.
Great service (polite and professional)......Great PIZZA!! Enjoy a great lunch (or supper) in Gladewater Texas at West Pacific Pizza. The prices appeared to me to be very reasonable for the product. I'm a local merchant down town. Mine was delivery....so good.