In mybook® Other Collection (edit)

Added to your other collection.
Removed from mybook!

We took this business out of your other collection.

Sponsored Links
Hours
Do you know the hours for this business?
Categories
Pathology Labs, Medical Labs, Testing Labs

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

paying4service

03/02/2008

Provided by Citysearch - 
Overall
Unprofessional Service

One day I had a late afternoon appointment to see my doctor which was to include service by their in-house phlebotomy station, also operated by Sonora Quest Lab. However, the Sonora Quest employee decided to leave early for the day without verifying if she had another customer waiting. So, I was left to attempt to get service at the subject lab which is located a few buildings away from my doctor's office. By the time I could walk the several hundred yards between the two buildings, it was right at 5:00 pm, their posted closing time. The front door was already locked. I knocked on the door and when it was opened by an employee, I explained why I had arrived at that time and told her I had been fasting since 9:00 pm the previous night in preparation for the lab work. She said that it was too bad - that I'd have to come back the next day because they were closed. Fortunately, I found another Sonora Quest Lab at Dobson and the US 60 that stayed open until 6:00 pm. I called ahead to make sure they would take care of me. The lady I spoke with told me they would take me in even if I arrived at 6:00 pm. I went there, got serviced, and got out well before 6:00 pm. It would have saved me a lot of frustration and several dollars worth of gasoline if the first two Sonora Quest lab employees had acted in a professional manner.

Sponsored Links
Feedback