Half the time none of the fluids even work or the timer will shut off before it expires. I will NEVER waste my hard earned money here again!
This car wash is terrible. They are lazy and lie to their customers. When I first arrived no one was around. It took 5 minutes of wandering around the car wash to find someone. Finally a manager showed up. I asked them to vacuum my trunk (which I shouldn't have to, but most of these places won't vacuum trunks and offer some lame excuse for it). After the car was returned to me I asked the attendant if it had been done, and he assured me that it had. It wasn't until I drove 10 miles home that I found out it hadn't. When I returned the manager told me it was that attendant's first day and he was inexperienced (does one really need extensive car wash experience to know that lying is bad?). Even worse, the manager would not refund the UNUSED washes. The rest of the service wasn't much better. The console was still dirty and every mirror on my car was twisted almost to the stop. I definitely will not be back and suggest you stay far away from this place, as other reviewers have indicted nearly identical problems.
I took my truck in for a wash and after the gentleman took my order, he started “chit-chatting” with me and started asking me about my business that was advertised on the truck. It was not long before he started hitting on me and asking very inappropriate questions. His questions got ever deeper and more sexual as he went on. He began asking if I ever do sexual “favors” at work, or if I would accommodate him if he were to become a customer of mine. I was walking away, but he was persistent. I was really offended and after talking to the manager on duty, he said that he would give me a complementary car wash. I did not want him to pacify me – I expected him to take into consideration the seriousness of such an offence and to address the problem. I felt as tho he was just trying to make me happy enough to just leave. I went back 2 weeks later and the same gentleman – not recognizing me began doing the same thing. When I brought it up to the manager this time, he said that told the corporate offices they weren’t concerned, but he would let them know again. I think that everyone should know about this and stay far away from this company. There is nothing FAMILY but the name about this company. This is not only offensive – it could be a big liability to the company but they don’t seem to care. I have tried to reach someone at the corporate office to discuss this, but in over 5 weeks no one has bothered to call back or email me. Please stay away. I am posting this in hopes that it will get the attention of the company as well inform other consumers.