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David H.



Absolutely the worst Experience ever! Dispatcher tells me 30 minutes or less and the driver shows up with a van full of passengers and he is 30 minutes late. Now we are missing the ferry and the driver expects my wife and daughter to sit with strangers while I am in front. Really?! This is how you run a transportation service? My complaint has been field with the state and I hope to see this outfit on probation or sanctioned.

Toni B.



My normal taxi company was too busy to take care of me, so the dispatcher recommended Cab Ken for our early morning trip to the airport. First, the driver showed up 25 minutes late. Second, the van was a mess and definitely not clean. Third, the driver had to stop to fuel up making us even later. I called the dispatcher once we were all checked in and she assured me they will never refer customers to Cab Ken in the future.

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