Claws N Paws Grooming Boutique
5007 William Flynn Hwy, Gibsonia, PA 15044
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06/17/2012Provided by Citysearch -
I have recently been taking my dog Bazil to Marcelo, and he is wonderful. He treats him with such kindness that I feel like he is apart of our family. Marcelo is the first groomer I have met who truly cares about your little loved ones as much as you do. I would never go anywhere else.
06/12/2012Provided by Citysearch -
Great Experience! I took my 4 year old cat to Paws -N-Claws for the her first grooming and Marcelo treated her with such kindness which really eased her nerves. She received the cutest little ""lion cut"" from Marcelo! My experience at Claws -N- Paws was very professional, the staff was kind and the end result was a fantastic grooming on my Himalyan. We will be sure to come back to see Marcelo and his staff!
04/17/2012Provided by Citysearch -
I have been taking my cats to Claws-N-Paws since it has been under new ownership. It is an adorable little boutique and Marcelo Santiago (owner) is so talented and caring!! My cats are not the most well behaved at the groomers but Marcelo knows how to keep them calm and relaxed! They always look fantastic and I particularly like the ""lion cut"" for the warmer months. It makes cleaning up the hair a lot easier when they start to shed. I live in Fox Chapel but the drive is well worth it for the service. This is a great place and the staff is awesome!!!
04/11/2012Provided by Citysearch -
As some may know and some many not, this boutique is under new ownership as of the past several months. The new owner is a professional dog handler as well as groomer and is WONDERFUL with all four of my dogs! Marcelo and his staff listen to what you as the owner want done to your pet and not what THEY want to do to your pet. The prices are very reasonable. The hours of operation are very accommodating. You are never left waiting for your pet, your pet is always ready and waiting for you! All four of my dogs have standing appointments and get quite excited when they arrive at this quaint, clean little boutique where they are greeted with such warmth by a true pet lover, the owner! Thank you Claws-N-Paws for taking such good care of my babies while in your care and for taking such great pride in your work, all of you do an excellent job! I HIGHLY recommend Claws-N-Paws!
04/10/2012Provided by Citysearch -
Claws-n-Paws is the best groomer in the Burgh! My pets love it there & the staff is very friendly & professional! They are extremely flexible & very well priced! Wonderful for both cats & dogs! The owner has years of professional grooming experience & if you want your pet to be the best looking on the block, you should go there! Highly recommend!!
03/28/2012Provided by Citysearch -
My dog always looks so gorgeous when she leaves this place. I have never been more pleased with service and professionalism when it has come to dog grooming. I will not ever take my dog to any other place! Marcelo and staff are so good with her. I highly recommend Claws-N-Paws boutique if you are looking for fantastic service and skill at an affordable price.
I can't say enough nice things about the professionalism and the treatment they give My dog Ben. He gets all excited when he knows he is going to be pampered by Marcelo and his staff. He comes home looking like a true show dog after his bath and haircut. If you are looking for top notch service you need to let your dog experience Claws n Paws!!!!
03/21/2009Provided by Citysearch -
Recently moved to his area, so we thought we'd go to Claws 'n paws on Route 8.
The first time I took my dog to get his nails trimmed, it was a very, very nice experience. Liz greeted me and my dog, she was awesome! The owner gave great service and trimmed Jake's nails very close. She didn't just clip them, she then used the little sander on them-- perfect! I wrote a five star review on this page--
The second time however, was the total opposite experience. :(
The gal (I think her name was Terry) scooped up my dog and headed into the back-- I was trying to tell her her that his left hind knee was bothering him (he had surgery on his ACL) I swear, she ignored me and kept walking. Okay fine-- then he put him in the harness-thingie and immediately picked up that leg to start with! She was rough and he tried to nip her!
I was quite surprised and tried to reiterate about his leg! Again, I was ignored and now she's trying to put muzzle on him. He has never had on a muzzle and was really scared, peeing and soiling himself. I offered to put it on him as he WAS now going to bite her-- gosh, now this was getting ugly-- I'm in the front room looking through an opening and clearly upset, asking them to not do this. PS~ I'm mad at myself for not simply going back there and taking him out of that ABUSE. The owner then put one of those plastic collars on him and that Terry (?) girl clipped his nails.
I wish I could say she did a good job-- it was in fact the worst one ever. Ridiculous. Some short, some long and most very Jaggy.
Upon paying, I showed Liz and she agreed with me. Jake was a mess and Liz offered a paper towel so I could wipe his underside. I said no thanks-- but what about his nails? Terry came back out with an emery board and said, I don't think he'll let me touch him, though. (no kidding-- he's a smart as heck dog and he'll remember you forever!) She then said ;""Oh, the concrete will wear them down""
If you're going to Claws 'n Paws... don't let your dog near her. On the drive home, I actually had tears and couldn't decide if I was sad for Jake or mad as a hornet.
I swear, I'm not the complaining type-- but when I called the next day to simply let the owner know I was still upset... I left a message and she didn't care enough to call me back. Well, that was a few weeks ago-- so here's her Updated review. *sigh*