I WAITED TWO HOURS TO BE RETRIEVED BY YELLOW CAB FROM WAL-MART/CORDOVA. I AM A DISABLED PASSENGER AND FIND THE SERVICE OF YELLOW CAB TO BE HORRID!FURTHERMORE, ONE CANNOT SUBMIT A FORMAL COMPLAINT VIA THE COMPANY WEBPAGE AS AN ERROR MESSAGE IS GENERATED ADVISING THAT THE PAGE CANNOT BE ACCESSED.
Very rude and poor customer service with just a simple phone call, not to mention we weren't able to get a taxi.
I recently visited Memphis and I called and made arrangements for transportation while I was visiting Memphis. I called and spoke with the owner Debbie and gave her my information she was very professional and helpful. She picked me up on time she even have me some ideas of places to visit while I was there I was very surprised when I was picked up that it was a Lincoln Towncar the car was very clean. If you are liking for a transportation service that is friendly, professional, prompt and very helpful then Germantown Transportation is the one for you .