The UPS Store
2095 Exeter Rd Ste 80, Germantown, TN 38138
Fax: (901) 756-6578
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Worst customer service!!! Thermon is rude to other employees and customers. I went to send a package thru UPS because of bad experience with USPS (slow and losing items). Two days after I sent package I tried to track it. Come to find out he actually sent it through USPS. When I called to see how thats possible at a UPS store. He said we can do that and package is already gone. Its too late now, nothing that you can do. I asked why wouldnt you inform customers of that? He said you said you wanted it shipped, not how you wanted it shipped! RUDE RUDE RUDE