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There are several important decisions you'll have to make amidst any construction project. One of them is how to supply heat and a…
15600 N Black Canyon HwyPhoenix, AZ 85053
From Business: Here at Greene's Phoenix HVAC Solutions we are a complete heating, ventilation and air conditioning (HVAC) company that has been in business for many years. We ha…
There are several important decisions you'll have to make amidst any construction project. One of them is how to supply heat and a…
We want your holiday parties to be the talk of the season, so we've rounded up our top tips on how to pull off hosting without a h…
During the hottest months of the year, keeping the air inside your home or office cool is of the utmost importance.
My air conditioning stopped working. It was actually blowing warm air out of the vents through out my entire house. I did a search on the internet and found ACE AIR and gave them a call. I had to get this working quickly due to my wife's elderly mother lives with us and it was almost a 110 degrees outside. They said it could be an hour or two. With my home heating up so quickly, I really needed the ac looked at and I grabbed the appointment. I was surprised when they called me about 30 minutes later and told me a technician was on their way to my home. The technician arrived, introduced himself as Harold in a very polite way. He started his check of my ac and found my coil inside was leaking freon in several places and needed to be replaced. I was worried at this point for an expensive repair but I was delightfully surprised when he told me that my ac was under warranty and I was only to be charged labor, A big sigh of relief. Then he gave me the quote for the repair and I found it reasonable. I explained my situation Harold and he made a call to their General Manager and gave me a further discount to help us out during this crisis. This was a very good thing Ace Air was doing for their maintence contract people.. I asked Harold, How soon could this be fixed and he began the repair immediately, he called his office and a short time later a coil was delivered to my door. He did the repairs in about 1.5 to 2 hours. He even gave me a 1 year maintenance agreement with my repair and a 1 year labor warranty on this repair. I paid the final bill and thanked Alex for his expertise and thoroughness. I would definitely recommend this company to all my friends and family. I began telling all of my friends and family about Ace Air. Come to find out a friend had used their services and was just as pleased as I was, small world. A couple of weeks have gone by and the AC has never worked better in our home. With the high quality of service that I received, reasonable prices and their professionalism, I have to rate Ace Air with 5 stars, they have definitely earned it. From my family, Thank you!
I have called the team at PME three times over the past two years and they are probably the most responsive folks I have ever met, with the average response time being 24 hours or less. Service manager Dennis King is a hands-on leader who exemplifies integrity and dedication to his profession. I have personally witnessed him climbing up into my attic space (temperatures hovering around 150 F or higher) to repair a failed blower unit, and all was done same day without any complaining or rumbling. PME just simply does the job as required and with satisfaction guaranteed. PME's next day rapid response time is outstanding and their pricing is very fair and comparable to others I have called. Also, for repeat customers, PME may offer some payment flexibility/options if times are difficult- they want to help you and serve those with pressing needs. A refreshing change in today's world! Lastly, PME uses only top quality replacement parts, for they want to ensure total satisfaction that lasts as long as possible. I am very pleased with PME all-round servicing and hereby recommend them to anyone at home, any business and any churches with air conditioning needs- they are the best and they are very reliable and professional in all phases. Sincerely, Peter van Arkens Ahwatukee/Phoenix, AZ
It gives me great pleasure to share my experience with PME. I have utilized PME's service for 4 years. Dennis and his staff always provide excellent service including timely responses and fast resolutions. When it's 115 degrees outside, the last thing you want from your air conditioning company is slow service. My most recent experience showcased PME's caring approach to its customers. The first class team at PME came out right away and scheduled their visit around my timeframe. Their diagnostic reports of my system were accurate and easy to read. They took the time to explain everything so that I could understand what I needed. After reviewing everything, they listened to my concerns and addressed them immediately. Again, I can chalk up another satisfactory experience with PME Air Conditioning and Refrigeration. I highly recommend calling PME for your Air Conditioning Needs.
Dear Dane and Ben: I just wanted to let you know how grateful I am for your time last week when I called you with my air-conditioning problems. We all tend to get a bit cranky in Arizona with no cool air. After a discouraging and expensive morning with other so called” highly rated” companies who wanted me to buy a new air conditioning unit, Ben was a real “breath of fresh air.” The honesty and integrity that Ben showed to me is a true reflection of your company. I appreciate the time that you spent on the phone with me Dane, from my numerous calls throughout the day. Being in the service oriented business myself, I wanted to make sure to let you know how much I appreciate your help and time spent at my home, fixing our air conditioning! I’m already spreading the good word to everyone I know the old fashioned way. Thank you! Sincerely, Catherine Nofflett
Joe, the comfort consultant (Sales), was very polite and answered all my questions and helped me figure out the best unit for my house. The installers were prompt, friendly and cleaned up everything when they were done. About a week after the unit was installed Tony came out and checked to make sure everything was functioning properly. He told me how to take care of the unit and answered my questions. There was some technical questions I had as to the operation of the unit, so he set up an appt. with J.C. to come out. J.C. came out also checked the unit, which by the way was running just fine. The customer service and prompt attention I received was superior. I called the office a couple of times for info and received the same great customer service. I even received a return phone call asking if I received the info in the mail I wanted.
I currently live in Utah and my wife and I have a home in Arizona that is currently be rented out. Recently our tenants advised us of some ongoing issues with the AC Unit on the home. After doing some research and talking to a couple of different companies we finally decided to do our business with Ace. I was very satisfied with their service they provided me and the residents of our home. They were very professional, and also very understanding in the situation where we could not be present for the repairs as the home owners. They also did me the extended courtesy of keeping me and our current tenants in the loop with what was going on and what needed to be done. All in all I am very pleased with the customer service and professionalism from all the staff members that I encountered in handling my business with ACE.
Superb service. I got this company through my home warranty and as such didn't expect much. What a surprise! They came out on the weekend at no additional charge to me and fixed the unit on the spot. Here's the kicker, though -- I had already had an expensive quote from one of the larger companies in town (I won't say which one, but the owner likes to dress up and call himself "Melvin") and they had told me I needed a motor and a capacitor and it was going to cost $900 to fix it, which is why I placed a call into my home warranty company. The Consolidated tech found nothing wrong with the motor at all, the issue was thermostat. 6 weeks later and my unit is still running like a top, and I am only out $75 instead of $900 through the other company. This company has earned a customer for life.
My name is Caro K. and one of your fin young men came to my aid today and it was Brandon. He came to work on my Air conditioner that had stopped working...He was very good and very pleasant and very thourough. My kirby vacuume cleaner was setting out and he happened to mention he used to work for the company. This was after he finished the work on the air conditioner. I asked him if he could help me with a problem and he did. He was like an answer to a prayer. I won't soon forget this fine young man, and you should be proud to have him aboard. It only took an extra minute for him to show me how to put the head back on the machine. He taught me a rime so I won't forget again. Bless him and your company for sending him. Many Thanks...Carol K.
Art is probably the most honorable and ethical businessman that I've ever had the pleasure of doing business with. Our A/C broke down 3 weeks after we purchased our home. Had a different 'big' company come out, charged us for the call, and sent a salesman out to sell us a new unit. We couldn't afford the new unit, and started inquiring of friends of someone that was honest and wouldn't gouge us. Art was recommended, and he spent his entire Sunday, with two trips back across the metro area (from Litchfield, to Florence) to get the necessary parts to fix our unit. This is one man with integrity that I will trust with our home without fail from now on. If you want someone that stands behind their word and their work, call Art Cox.
I was very pleased. Last night we noticed the carpet was damp in the bedroom next to the AC closet. Discovered that the AC was leaking this a.m. Like most folks, we don't know much about HVAC, and feared that a leaking unit meant a serious outlay of $$$$. Not so. The service representative arrived within about 2 hours of our call and immediately diagnosed a clogged drain line, a relatively minor problem. I can't speak to the reasonableness of the repair charge. But I was very pleased with Howard Air's responsiveness and the technician's knowledge. In the past, I've dealt with technicians whose knowledge and honesty I wondered about. By contrast, I felt like the Howard Air technician was honest ... and knew what he was doing.
In order to work as an HVAC technician, a person must graduate with an associate degree in the field or enter into an apprenticeship program.
Some contractors may also learn their craft while on the job. After they receive their education, whether it's through a school or training, the graduates must then complete an exam to receive a certification if they intend to work with refrigerators or air conditioners.
The U.S. Environmental Protection Agency (EPA) requires this certification since appliances that use refrigerants can harm the ecosystem if they're not properly installed or maintained. While the EPA mandates this area of HVAC work, requiring a technician to get a license is up to the state to decide. With that said, not all states demand contractors to obtain one.
Your heating and air units are some of the most complex systems in your property, so complete your research before selecting a professional to do the work. Here's a checklist of questions to ask yourself and things to consider when making your choice:
What Kind of Work is Needed?
Do you need someone to install a completely new HVAC unit? Does your current system need repairs? Do you only require routine maintenance? Once you make a list of the necessary work, you can shop around to collect bids from heating and air companies in your community.
Can Your Family or Friends Recommend a Service?
Your loved ones will most likely give you the best advice regarding technicians that worked for them and which ones to avoid. Ask around when beginning your search. Friends and family could lead you to a reputable contractor. Even if you don't need HVAC help at the moment, you can save the recommended company's contact information for when you do.
Is the HVAC Contractor Licensed in Your State?
Considering the work that may need to be done on your unit, it's best to look for a licensed professional. Do a search or contact your state's heating, air conditioning and refrigeration contractors board to ensure a technician is licensed.
Also, make sure the contractor is registered with your state or city to do the kind or work you require.
Is the Company Insured?
You want the professional you hire to carry insurance. If they don't, you run the risk of paying out of pocket for any damage they might do to your home or commercial building. An HVAC technician not only needs liability coverage for work-related damage, but also coverage to handle any bodily injuries they sustain on the job.
Is the Technician Bonded?
Not all service providers may be bonded, but finding one that is can be crucial for property owners. Ensure the bond is large enough to cover any costs if the technician doesn't complete the project or walks off the job. You don't want to be left with a bill and unfinished work.
One service an HVAC contractor can provide is a diagnostic test of your heating and central air unit. A reputable technician will examine your unit and ask you questions about various aspects of the system. He or she will check your furnace as well as ductwork and discuss options with you. Beware of a contractor that takes a quick look through your home or place of business and immediately tells you replacing your HVAC system is necessary.
Expect the average air conditioning unit to last between eight and 12 years. If it's more than 12 years old, it could be expensive to repair if the system breaks down often. Also, parts for older air conditioners are harder to find since some manufacturers discontinue them.
Restoring or replacing an aging unit can get expensive. It could be time to invest in a new model if your utility bills are rising and you notice uneven air flow and temperatures throughout your property. If one room is cooler than another, consider a total replacement.
If your system makes a lot of noise when it powers on or if it turns off suddenly, it's time to replace it with a new, more energy-efficient model.
On the other hand, if the air conditioner is relatively new and still within its age range, it's more cost-effective to get a contractor to repair it.
The time it takes to install an AC unit and the associated cost depends on the square footage of your home. Many homeowners spend between $3,677 to $7,151 for a contractor to put in a new central air system.
A family with a 2,000-square-foot house that already has a forced-air heating unit can expect to pay $3,500 to $4,000 for a cooling system. If technicians don't need to make any changes to the ductwork, then the project should take them an average of two to three days.
If you're having trouble with your air conditioning, there are some problems you can address yourself. However, you should leave the big issues to a professional. Let's take a look at some common dilemmas and what you should do if they arise.
The Air Conditioner Won't Turn On
If your unit isn't turning on, check on it outside to make sure the condenser is still running. Ensure it's fully plugged in and that your thermostat is set. Lower the thermostat by a few more degrees than your typical setting. You should hear it power on after doing so. If that doesn't take care of the problem, check your fuse box. You could have a blown fuse or a tripped circuit that's causing the air conditioner to not turn on.
The System isn't Cooling the Air
Is the air conditioner on your thermostat set low, but you aren't feeling cool air? It could be that debris is blocking the condenser. Check on your system outside and remove any tree branches or leaves from around it. Debris can easily obstruct air flow, so make sure the area around your air conditioning unit is clean and trimmed back. Additionally, make sure your filter is clean. A buildup of dirt and dust can cause poor air circulation.
Refrigerant is Leaking
A refrigerant leak not only keeps your air conditioner from running efficiently, it's also harmful to the environment. There are many things that can cause your air conditioner to leak coolant, but the usual culprit is a problem with the evaporator coil or outdoor condenser coil. If you discover any freon coming out of your unit, contact a professional. It could be that you need to obtain a patch or a whole new part to resolve the problem.
The Air Conditioner is Making Noises
Is your unit running loud or making odd noises? To properly diagnose the problem, find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.
There are Sensor or Drainage Issues
It's important to keep your air conditioning unit level, because if it's not, you could be faced with a host of problems. If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
If you happen to live in a hot and humid area of the country, you're also bound to face drainage problems with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, it's best to check on your system.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
You can keep your air conditioner running efficiently with some preventative care measures. Here are various steps you can take that will prolong the life of your system and help you save on your energy bills each month. Remember to shut off the power to your AC before cleaning it or performing any of these tasks.
Clean Your Filter
It's always a good idea to clean the AC's filter at least twice a year. It gets dirty and clogged after a few months, it can increase your unit's energy consumption by as much as 15 percent.
Remove Leaves and Twigs
Since many air conditioners are located outside, they could get a lot of debris such as leaves, dirt or sticks in their cages or even in their interiors. After you turn off the power to the unit, use a screwdriver to detach the cage so you can clean the debris from the system.
Clean and Straighten the Fins
To get the best performance from your air system, clean the fins of the unit with either a garden hose or a special spray you can find at your local home improvement store. Use your hose to run a strong stream of water to remove any built-up dust or debris stuck in between the fins. Remember that air flows through these little fins, so if dirt gets caught in them or if a fin is bent, it will reduce the cooling efficiency. Use a butter knife or other knife with a dull end to carefully straighten out any smashed fins.
Keep Your Yard Clean
Not only is it good to rake up leaves to protect your lawn's grass, it's also beneficial for your air conditioner. Rake leaves, cut grass and trim back any tree branches around the unit as a preventative measure. All this yard debris could end up blocking the fins or other parts of the system and cause your AC to use more power to generate cool air in your home.
Cover it Up for Winter
Another precaution you can take to prolong the life of your central air unit is to cover it up during winter. Protect it from ice and snow by putting a sheet of plastic or wood on top of the unit. However, only cover the top and not the whole machine. You don't want to trap moisture that could cause it to rust and you don't want to provide a hiding spot for pests.
Make Sure it's Level
Ensure your system is on a level plane. Over the years, the soil and mat under the unit can shift. If it's not balanced, you run the risk of damaging the inner workings of the unit.