Club 86

I cannot recommend Lori Legott or Club 86. I have never been so disappointed and frustrated with a vendor. I had a horrible experience. Just a few days prior to a wedding, I had to find a new baker because Lori stated she could no longer do what she had promised. She caused a lot of unneeded stress and frustration due to her lack of follow-through, lack of communication, and lack of professionalism.

Months prior to the wedding, a first consult was scheduled with Lori. The intent of the meeting was to meet, test the cakes, and discuss how the cake should be designed. When we arrived, Lori was not there. Per the employee, the appointment was on the books. An employee had to call her to remind her of the meeting. Lori showed up an hour later. An employee found one flavor of cake for us to test while we waited that hour for Lori to arrive. I should have left and cut my losses then. However, I realize mistakes within a small business can happen. I gave the business the benefit of the doubt.

During the consult, I gave Lori a picture of the cake the bride wanted duplicated. It was a fondant cake with lace sugar work. Lori stated that she could schedule a final meeting with the bride and groom upon their arrival in town. She said she would be able to create anything we envisioned. This was not true.

Upon the final consult, Lori asked the bride what cake design she wanted. We gave Lori the same picture shown to her months prior. This is the same picture which should have been in Lori's files. Lori unapologetically stated, 'I don't work with fondant'. 'I don't work with sugar'. We were shocked. Not at any point did Lori state she couldn't create the design we showed her months ago. The bride wanted a fondant cake with sugar work. If Lori had stated she did not work with fondant, we would have moved on to another baker.

I can't fault Lori or this business for not having the skill to create the cake we wanted. However, she should have communicated this.

Lori provided the bride with her book of cakes. Lori stated we could pick a style and she would make it. The cakes were very basic and many were extremely dated. The bride was not happy, but selected a plain three-tier cake with a few orchids. Lori stated

I am very disappointed at the service I received from Bagels and Cakes...1 year after my wedding. I'll start from the beginning-1. I gave the baker a color swatch so she could match the frosting with my wedding colors...Pastel orange and burnt orange are 2 different colors...2. We asked to have peanut butter with the chocolate and no peanut butter...I let those 2 things go...3. Lastly, 1 year later, my husband and I are so excited to eat the carrot cake that we had on the top of the cake and as soon as he cut a slice we found vanilla, not our carrot cake that we asked for! I spoke with the baker and she said, ""What do you want me to do about it?!"" I told her I wanted my carrot cake. I'm picking it up tomorrow night.