I had a great experience at Bicycle Heaven, and contrary to the review below I found the owner (Ara) to be very helpful and honest. I didn't end up buying a new bike because they told me it would be more economical to fix my old one! I will be back in the future to purchase my next set of wheels.
877 Buttonwood CirNaperville, IL 60540
Bicycle Heaven’s Owner Ara is extraordinarily unprofessional, provides atrocious customer service and will disrespect you without hesitation. I had never been bullied/treated with such disrespect before entering his shop. I purchased a bike for my wife and a bike for my daughter. My wife wanted a women’s 29er which they claimed was not available in the line they carry. After being reassured that the men’s bike she purchased was a great choice, a five minute web search proved otherwise. I guess that’s what I get for not doing my homework first and trusting that they were actually familiar with their product line. When I attempted to return the two bikes which were BRAND NEW and un-ridden is when his unprofessionalism shined through. I was charged an arbitrary restocking fee since they do not have a return policy in writing and forced into settling. I will never recommend them or even contemplate bringing my business there again.