The photo simply explains my experience with ulta in gaylord , I'd recommend a dog groomer over ulta beauty salon. The manager of the salon was a total airhead and could not figure out why I was not going to pay a dime. I had to cause a big scene for this ignorant lady to finally get angry and walk away from me, so I could take this embarrassing hair cut home and shave it bald because there was no fixing this mess. I've been to many many ulta's through out the country, gaylord I have to say is the only one I had this problem. They also messed my girl friends perm up but I figured it was a simple mistake I gave them the benefit of the doubt and they refunded her. I should have known better.
I went into the store and bought what seemed to be the last grav3yardgirl swamp queen palette from tarte and got it home and found out it was smashed to pieces. I was so sad, being a super fan of grav3yardgirl and seeing that they were out of stock everywhere and knowing it was limited addition made me sad. I went in with my broken palette and the two girls who helped me were super awesome and helpful. They replaced my pallets for me. A+ from me