My husband and I rented a cabin from Cabins for you last October. When we got there, the floors were so slick and dangerous that we both almost fell, myself more than him. When we booked the cabin, I repeatedly told them we needed something that was handicap accessible, which it wasn't. The pictures were beautiful and the cabin didn't live up to them. We also didn't appreciate the cleaning staff waiting in the driveway 30+ minutes before we checked out. I called a manager when we left but I don't know if anything was ever done. They definitely don't care about repeat business or making customers happy.
We have stayed here for decades and keep going back! It's not the ritz Carlton... But a great locally owned place that is very well maintained! The …
I stayed here for a week with my family in late April. We were very impressed with how detailed the Web site was and how quick/easy it was to book the property. (Some places didn't even reply). The two main bedrooms had attached bathrooms and king-size beds, which we particularly liked having. We also appreciated the mountain neighborhood that had abundant wildlife. We frequently saw pheasants, deer, and small elk on the road in front of the cabin - got some great photos! We'll definitely be back.
Stayed at one of their 2 bedroom theater cabins. We were very impressed with the easy check in process, overall service, and cleanliness of the cabin. Also, the cabin size was perfect for our family of four. Will definitely rent from them again.
My family and I spent a week at this cabin in late July. We all had a fantastic time! It was clean, well-maintained, and the owner was very professional to deal with. We've decided to make this place our regular vacation rental whenever we visit Gatlinburg, which is often. It's a great value and is certainly better than staying at one of the cheesy hotels in the area!
After a positive experience at one of the owner's other properties, my family and I (7 total) booked this cabin in early December for a pre-holiday vacation. It was very quiet while being nearby to the "main drag" of Gatlinburg. We parked at the post office and grabbed a free trolley from there whenever we wanted to go downtown (where parking is always difficult and expensive).
I spent a week at this cabin in early May of 2015 with my wife, son, daughter-in-law, and their two children. (We heard that you need to spend at least 5 nights in Gatlinburg to adequately experience everything the area has to offer). Needless to say, the kids really loved Dollywood and the Aquarium. We adults favored the great restaurants and shows. Of course, everyone loved the Smoky Mountains. The cabin was very clean, comfortable, well-equipped, and close to everything that we wanted to visit.
Been staying in Gatlinburg for more the 40 years and this place provided the worst experience in all those years. The a/c didn't work and we informed them the 1st day. After explaining how much it would cost to have it checked on a Sunday and asking if I was sure there was a problem they reluctantly agreed to have it checked. No one ever showed. Had to clean the grill and add water to the hot-tub before use. Fans were nasty and windows had no screens, but had to utilize both to cool it down - dust in the air and bugs. Also killed about 50 bee's in the front bedroom. The worst of it - the attitude and sarcasm we got at check-out when we brought these issues up. That's all we got - no apology, no credit, no discouny....NOTHING. Never using these people agos
rented 4 chalets for wedding. Alpine helped with finding chalets close to each other, but 2 of the chalets were not cleaned well. floors and carpet dirty. not updated chalets. hot tubs in all four units did not work well. all beds were old and uncomfortable. we have been going to Gatlinburg for over 30 years first time renting from this company. will not rent from Alpine again, will go back to other rental companies.
Stayed here for our family summer vacation and had a blast! The ladies in the office were very helpful with directions and cabin suggestions. We stayed at Making Memories and the cabin was clean and appeared just like the pictures. Overall 10/10 rating, I'll be using Cabins For You next time we vacation to the Smoky Mountains.
At the beginning of the year I decided that it would be a great idea to take my entire family on a vacation. We looked at several places and finally decided to go to the Smoky Mountains. We stayed in a very nice large lodge that surprisingly had enough room for everyone (we have a very large family). Everything was clean and in working order. The only issue we had was with the coffee pot. The first day it seemed to not be working. We called the Cabins For You office and they brought us a new coffee pot right away. We are really looking forward to vacationing here again.