Gatlinburg, TN Cabins Of The Smoky Mountains

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1. Cabins of the Smoky Mountains

(3)
BBB Rating: A+

653 Hidden Valley RdGatlinburg, TN 37738

(865) 277-1160

Great cabins. Had a great time. Bring your own wine glasses though.

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2. Cabin Rentals In The Great Smoky Mountains By Owner

2902 Veterans BlvdPigeon Forge, TN 37863

(865) 200-2489

From Business: We are a family owned company that started the cabin rental company after many years of Cleaning Cabins for private Owners. This will also ensure you that we have…

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3. Smoky Mountain Cabin Weddings

1961 Lee Proffitt WaySevierville, TN 37876

(865) 315-4868
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4. Smoky Mountain Log Cabin Rentals

Townsend 37882Townsend, TN 37882

(865) 448-6016
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5. Old Smoky Mountain Cabins

BBB Rating: A+

238 Webb RdTownsend, TN 37882

(865) 448-2388
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6. Smoky Mountain Getaway Cabins

247 Boat Gunnel RdTownsend, TN 37882

(865) 448-6027
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7. Log Cabin In Smoky Mountain

1349 Yellowwood DrSevierville, TN 37876

(865) 908-8181

From Business: Call for availability and reservation. 865-908-8181

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8. Smoky Mt Heritage Log Cabins

108 Timberwinds WayTownsend, TN 37882

(865) 724-4517

From Business: on the Peaceful side of the Smokies

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9. Great Smoky Mountains Log Cabin

1056 Adams Creek RdCherokee, NC 28719

(828) 497-6182
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10. 1st Smoky Mountain Cabins

303 Foothills Mall DrMaryville, TN 37801

(865) 414-1986
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12. Smoky Mountain Dream Vacations

(2)

2850 Parkway Ste 20Pigeon Forge, TN 37863

(888) 526-1881

The most beautiful luxury Smoky Mountain cabin I have ever seen. It had a hot tub, arcade game, pool table, Xbox 360, Playstation 3, fully stocked k…

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13. Smoky Mountain Lodging

(1)
BBB Rating: A+

640 Wears Valley RdPigeon Forge, TN 37863

(865) 774-8990

This website link, takes you to a car company website and NOT a rental company site

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14. Smoky Mountain Vacation Rentals Inc

BBB Rating: A+

3603 Wears Valley RdSevierville, TN 37862

(865) 366-7479

From Business: Located in the shadow of the Great Smoky Mountains National Park, Smoky Mountain Vacation Rentals couldn’t ask for a better location. Our top notch vacation renta…

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15. Smoky Mountain Property Management Inc

1479 Wears Valley RdPigeon Forge, TN 37863

(865) 366-2991
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16. Smoky Mountain Falls

Cosby - GatlinburgCosby, TN 37722

(423) 532-7249
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Smoky Mountain Inn & Suites

17. Smoky Mountain Inn & Suites

(1)

344 Seven Clans RdCherokee, NC 28719

(828) 497-1649

was not worth it very disappointed.left three days early the front desk clerk told me someone would get back with me about my refund and never did w…

Businesses in related categories to Cottages
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Chalet Village

PREFERRED

20. Chalet Village

BBB Rating: A+

1441 Wiley Oakley DrGatlinburg, TN 37738

(865) 436-6800

From Business: Luxury 1 to 8 bedroom cabins and chalets. Chalet Village has been family owned and operated since 1972 offering location and quality accommodations second to none…

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25. Heartland Cabin Rentals

BBB Rating: A+

745 Powdermill RdGatlinburg, TN 37738

(865) 430-9093

From Business: Heartland Rentals has beautiful mountain rentals nestled away in the Gatlinburg Smoky (or Smokey) Mountains of Gatlinburg, Tennessee. We welcome you to come and s…

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26. Broken Spoke Cabins

513 Baskins Creek RdGatlinburg, TN 37738

(865) 277-7827
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27. Nestle Inn

215 Circle DrGatlinburg, TN 37738

(888) 619-6375
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28. Bradley's Court - CLOSED

111 Woliss LnGatlinburg, TN 37738

(865) 436-4884
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29. Mountain Vista Luxury Rentals

(1)

215 Woliss LnGatlinburg, TN 37738

(865) 430-7550

This is a very nice place. Big condo's that are close to down town and a nice pool and hot tub.\r I would have gave it 5 star's but I ran into a few…

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30. Honeymoon Hills Cabin Rentals

BBB Rating: A+

750 Honeymoon HlGatlinburg, TN 37738

(865) 436-9032

From Business: Private, romantic cabins nestled in the heart of the Great Smoky Mountains of Gatlinburg, TN featuring red heart shaped jacuzzi for 2, outdoor hot tubs, fireplace…

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Helpful Reviews 
About The Smokies
Angie K. rated

My husband and I reserved a specific cabin thru About the Smokies, checking in on a Sunday night and checking out on a Tuesday. We looked for 3 hours wanting to find the "perfect" cabin with specific amenties. We finally found what we were looking for with "Knotty by Nature." I called Friday to confirm reservations and that we had all the information we needed to check in on Sunday. (The office is closed on Sunday, so we would have to call a number to get a security code for a lock box that held the key and other important information.) To my astonishment, when I called I was told that THEY had to change our reservations because the owner of the cabin was coming in for the weekend to move their stuff out because it had been SOLD!!!! We had already paid for that specific cabin. They were in the process of putting us in another cabin without calling and asking us first. But when I questioned the CSR she said, "Oh, I was just getting ready to call you." I don't believe that for one minute, because of the shock in her voice when I told her who I was and wanting to confirm our reservation. I said NO to another cabin, we picked that cabin for specific reasons. I think this is really bad business practices when first, the owner sales the cabin, and doesn't alert About the Smokies about it. Second, that they were going to put us in another cabin without telling us and third, the owner of ANY cabin should reserve it just like any other person. This really upset me, I couldn't believe the audicity of such!!! Do your research, throughly, before making a reservation. Make sure the office is OPEN when you go pick up your keys and always confirm a day or two before your visit that you still have the cabin your reserved!!! We got our money refunded after I refused to accept one of the other cabins. Never again will I use About the Smokies and I dissuade anyone who is thinking about renting a cabin. There are way to many other companies that use better business practices than this one. They don't even rate a one in our book.After the fact, I went to the BBB and found complaints about About the Smokies on there too. Just some advice, RESEARCH the company who you are going to be renting from!!! Lesson learned for us.

Cabins of the Smoky Mountains
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My family had a miserable sta...

My family had a miserable stay in Gatlinburg last week. We had no water (for one day), no internet, no phone, no cable. They gave us compensation for one night and the internet (it wasn't setup). They won't give us refund for two days we didn't use (we left early). The manager said "they did everything that they could." I do think I am justified in requesting compensation for a cabin withoutadvertised amenities. I also feel it's reasonable to ask forcompensation for the night without water (this was not a city issuebut a property management issue - we were told that no one predictedhigh water usage over the night). i also feel it's reasonable for usto leave and expect a refund for nights we did not stay.My family and I checked in and found there was no cable. In fact, the wires were everywhere and I had to reconnect them. No internet, no phone. We reported it and did not receive a reply until the next day. At which time, we were told it was fixed. We called back when it was not AND was told that the cabin NEVER had cable. To their credit, after much fussing, they offered compensation and to move us to a cabin across town with lesser views but we would not be able to move. For those with kids and vacation plans, imagine the headache of uprooting 3 kids in the middle of day (cabin is not available until after 12pm) and moving them across town. Basically ruins a full day. We reported other concerns but they were never fixed (or logged). To add insult to injury, that night, the water goes out. We called front desk, emergency/night line, etc. No response. We go to the clubhouse at 9:00am (supposed to open) and no one was there until 0920 (person dropping off paperwork but knew why water was out (well went dry). At 1300, after speaking to another manager (Matt), we were told they would reimburse us for that night. Water was still out when we checked out (two nights early). We handed employee a list of "To-do's" and grievances but manager never received it. Manager said she never got it. We were told manager would call us back.Four days later, I call. Ashley said there were no tickets for items I reported. She never received my list. She also said I would not receive a refund for nights that we did not stay. So, to be fair, they did try to rectify "some" of the issues. I think it's totally reasonable to leave at this point with so many things going wrong and three small children. The employees also agreed that they would have too. I do not think it's unreasonable to request a refund for a cabin lacking internet, cable, phone, AND WATER. The water is well water and NOT municipal water.The manager claims this rarely happens. I think a true measure of a company and their customer service is how they happen situations that rarely happen. On a side note: They never explained why the water was out other than "maybe someone left the faucet on too long". I can tell you, that with that many cabins, they should have had much better reserve capacity than that (to regulations, a faucet would drain at full pressure about 4000 gallons of water in 24 hours). It surprises me there were no level alarms, float valves, or someone checking gauges. Again, I don't think it's too much to ask for a refund for two nights we didn't stay there for a unit that should have NEVER been rented.

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