Do not ask these people for anything, it will be a night mare for years to come. They are not able to handle any job in a professional manner.
Gastonia, NC 28052
Wish that you could pay premium prices for a slumlord experience? Property matters is your go to place. They realty don't do repairs or maintenance on the property, but you can spend a lot of money so that they can duck your calls.
horrible place to do business with, I rented a home from them that had mold and they wouldn't let me out of lease because homeowner was broke and had no money to fix it , because of health concerns was forced to move out and break lease they had no problem renting the toxic house to the next sucker.
I called their "corporate "office in Gastonia Saturday(sept8) at 9:50 a.m. & the ladythat takes messages was useless & rude & refused to give me her name. how do you work at corporate & you're useless? Like ,what are u there for? I called back again today around 9:45 &the idiot that picked up said if they're not required to give their name, if I'm a customer &I'm paying u my money every month in rent youre supposed to give me your damn name. I'm trying to get a district manager or a regional manager. all they ever give u is a # to leave a msge .absolutely useless! I would never do business with this property or their company again...
I moved out of state before my lease was up. When my final payment was due, I was told that it had to be a check in their office within 48 hours or I would be charged a $68 late fee. I had always paid online but this last payment couldn't be pId online. I called the corporate office and the lady was very unhelpful telling me to leave a message that would go back to the apartment office. I would think twice before renting from this company... They were not helpful when I was moving out of state and not considered despite my ontime payments for 2 years.
These apartments are run by heartless, soulless, people. I was caring for my mother who just passed away from pancreatic cancer, and these monsters threw me, my two year old son, and my autistic brother out on the streets barely 12 hours after her passing, and wouldn't even let us get all of our belongings out. They made fun of us, laughed at us, and even brought the police with them. We always paid the rent on time, never caused any problems, and we're never a nuisance. My mother even bought the staff Christmas presents, because that's the kind of caring and giving person she was. Their actions are inexcusable and cruel, and if she were alive today to see what they've done, it would break her heart.
After reading the reviews I knew what I was getting myself into. I needed something asap so I went against my better judgment. This has been the absolute worst complex I've ever lived in. It's been 7 horrible months and yet to receive the draws to my refrigerator, screen door and whether strip for my front door. I've spoken to numerous individuals in the office and been patient. No one does their job, return calls and is very rude. I've had to contact the corporate with hopes that I would receive my requests. Needless to say my lease is will be up in December and will not be renewing! Please avoid this place, you have a better chance living in a animal shelter!
Tina Potter is supposedly the manager at the main south wood really office in Gastonia but apparently manages nothing. She allows her employees to treat people disrespectfully by allowing them to continually hang up on people who are looking for answers. She has yet to return any of my phone calls to address the misconduct of the employee at the property site and the employee at her office that is so incredibly disrespectful.
We gave Southwood Realty a 30 day verbal notice that we would be leaving. the lady in from office said ok that fine. Well 4 months pass and come to find out the stuck us with a bill for $548 because we did not give them a written notice. This has went on our credit and the office is not willing to work out a payment. Staff in office are very rude. Stay away from this place!!!!