Do not ask these people for anything, it will be a night mare for years to come. They are not able to handle any job in a professional manner.
Gastonia, NC 28052
Wish that you could pay premium prices for a slumlord experience? Property matters is your go to place. They realty don't do repairs or maintenance on the property, but you can spend a lot of money so that they can duck your calls.
I called their "corporate "office in Gastonia Saturday(sept8) at 9:50 a.m. & the ladythat takes messages was useless & rude & refused to give me her name. how do you work at corporate & you're useless? Like ,what are u there for? I called back again today around 9:45 &the idiot that picked up said if they're not required to give their name, if I'm a customer &I'm paying u my money every month in rent youre supposed to give me your damn name. I'm trying to get a district manager or a regional manager. all they ever give u is a # to leave a msge .absolutely useless! I would never do business with this property or their company again...
These apartments are run by heartless, soulless, people. I was caring for my mother who just passed away from pancreatic cancer, and these monsters threw me, my two year old son, and my autistic brother out on the streets barely 12 hours after her passing, and wouldn't even let us get all of our belongings out. They made fun of us, laughed at us, and even brought the police with them. We always paid the rent on time, never caused any problems, and we're never a nuisance. My mother even bought the staff Christmas presents, because that's the kind of caring and giving person she was. Their actions are inexcusable and cruel, and if she were alive today to see what they've done, it would break her heart.
After reading the reviews I knew what I was getting myself into. I needed something asap so I went against my better judgment. This has been the absolute worst complex I've ever lived in. It's been 7 horrible months and yet to receive the draws to my refrigerator, screen door and whether strip for my front door. I've spoken to numerous individuals in the office and been patient. No one does their job, return calls and is very rude. I've had to contact the corporate with hopes that I would receive my requests. Needless to say my lease is will be up in December and will not be renewing! Please avoid this place, you have a better chance living in a animal shelter!
Tina Potter is supposedly the manager at the main south wood really office in Gastonia but apparently manages nothing. She allows her employees to treat people disrespectfully by allowing them to continually hang up on people who are looking for answers. She has yet to return any of my phone calls to address the misconduct of the employee at the property site and the employee at her office that is so incredibly disrespectful.
We gave Southwood Realty a 30 day verbal notice that we would be leaving. the lady in from office said ok that fine. Well 4 months pass and come to find out the stuck us with a bill for $548 because we did not give them a written notice. This has went on our credit and the office is not willing to work out a payment. Staff in office are very rude. Stay away from this place!!!!