Worst treatment I've ever had at any establishment. I came in with 2 friends to get a set of gel nails. We had a misunderstanding apparently, because they thought I wanted gel on my nails without acrylic tips, so after one nail, when I realized the misunderstanding, I told her that this was not what I wanted, she took the gel off of my one nail that she'd done & told me there wasn't enough workers to do my nails in time before closing. I wasn't too happy about that, but figured perhaps I'd come back the next day. She then told me I had to pay her for what little she'd done, which was not what I wanted done, and was removed. The worker and manager were EXTREMELY rude throughout this situation. I finally agreed to pay $10 and not full price to walk out of there with my nails still not done. I will never be back. It was very foolish to treat a new customer this way, for the sake of $10 for piss poor service and a job NOT done. Had we been treated with common decency we would have been repeat customers, so a lot more money was lost on their part.If I could give no stars I would.
I have been a loyal customer for over a year went this last time and was not satisfied with my nails i ask if he could redo them and was told no and also told that my money or business didn't matter horrible horrible customer service would not recommend
Horrible nail salon that charges ridiculous prices and gives very poor service. The environment isn't customer friendly and is somewhat "snoody". They charge you $17 for an acrylic fill-in and then charge you another $25 if you get gel polish. They charge you separately to cut down your nails even if they are only shaping them
Best pedicure around! Great price and service. Local establishment - friendly, reliable, clean. Give a cash discount.
I go every 2 weeks... Love my nails everytime... Never a bad experience. I always bring a picture of what I want and walk out with it. They are no nonsense type of place so I love it.
I have been going here for about a year now. I've had everything from a full set of acrylics, pedicures, and gel nail polish. Every single time I am very pleased with the result. The past few months I've been getting the gel polish and it looks amazing every single time. They do an excellent job here and the prices are worth it. All the other nail places I've tried don't do near as good of a job as TK. I will never go anywhere else. I definitely recommend this place to everyone! Wonderful work.
Just loved how they focus on you and not the people around them. They talk to you making you feel comfortable. They make sure the nails are perfect. And I love how thick they make them.
I went to the salon on Saturday May 9th. The staff was rude and very rushed. I got a manicure and pedicure. My nails looked very pretty. Within 2 hours my white French nail polish chipped. I went back to the salon and told them what happened and they told me it's normal for nail polish to chip within a few hours and I should've got gel. I paid 5.00 extra for polish to chip within a few hours. Absolutely ridiculous!!
also use to go there for years until management changed. Same owner,"Lynn" but different manager. Dee Dee used to be a good manager. I love getting my pink and white by Lance but time management is awful. Forget about making an appointment. They can scratch your name off at any time and put someone else in your appointments that was made two weeks or a week prior. I had a standing appt. For the last couple of months they have kept me waiting 45 to an hour, or they did not have me on the schedule(but I have a standing appt.), and they could care less. I complained more than once. I even called the owner. I kept getting hung up on. I thought well she is getting bad reception. Finally, she decided that I was not going to stop calling (especially after being told to call her). Being persistent did not change a thing. She told me there was nothing she could do. That the nail tech is not gonna change so what do I want her to do. Heck, what I want you to do is respect my time and my money! Respect that I don't want to be in the salon for three to fours hours just for nails. I'm off on that day and I would love to spend it elsewhere. Just get my service and leave. If a owner can not control her employees what else is going on there. If you could care less about your time than go there. If you, "the consumer" could care less about being treated as a number and not a guest or customer; then go there. If you are willing to pay good money you should expect good service. I am very disappointed in the manner which I have been treated and for that they will receive poor ratings. I'm not a difficult client at all. What is so hard by saying plug me in @ 12 on such and such date. Get there and I'm not on the books and plain as day I have been scratched through. I do have comfort in knowing that they will reap what they have sown. You can't treat good people as such and expect not to reap......!
The lady who did my pedicure cut my cuticles way too far back. I didn't feel it till she sprayed alcohol on it and boy did it hurt. Worst experience ever!