Cracker Barrel Old Country Store
1821 Remount Rd, Gastonia, NC 28054
Phone: (704) 866-4260
Fax: (704) 866-4260
Good For Family: Yes
Good For Groups: Yes
Cuisines: Southern, Soul, Chicken, American, Family Style, Breakfast, Brunch & Lunch
Parking: Lot, Private
Takes Reservations: No
Good for Kids: Yes
Outdoor Seating: No
Bike Parking: Yes
01/10/2005Provided by Citysearch -
Took My family to Cracker Barrell to treat them all to dinner to celebrate a special occassion,and I have to tell you that the service and food was horrible..I have never been so insulted in all my life.. The server seemed to be pre-occupied with another table or just seemed to not care rather had what we needed or not..We had to flag our server down to get what we needed and when we did get it it seemed as if we were a bother to her....
When the food came it was cold and good...I have never been dissatisfied before but I feel the #1 key to a successful business in 100% customer satisfaction adn I feel you lack 95% of that ... you need to do some adjusting in the store to make the customers feel more welcomed.......