I am from Pennsylvania. Everytime I come to Gastonia, I eat at this Cracker Barrel. The wait staff are mannered and quite friendly. Atmosphere is just like being at home with my large family. The food is just as I expect, delicious. I would recommend to all.
Excellent! Food was of high quality. Wait staff was of the best ever! We will definitely be back!
Will probably never eat at this chili's again..very,very poor service..or guess I should say NO SERVICE..my husband and I was there today around 1:30 pm was promply seated no one in line..sat there for 20 minutes not one waiter stopped at our table..we stopped a waitress and ask if anyone was working our table..she said she would check..waited 5 more minutes..and yes we looked at our watch when seated so we know exactly how long we waited before we got up and walked out..there were plenty of waiters and waitress so that is no excuse..and there was no line waiting to get in as we left..just sorry sorry service..
Please don't eat at this restaurant. It has roaches and rats. I've seen a DEAD rat baby in the floor of the bathroom. The staff is poor the food isn't that good and the cooks obviously don't care. I've sat at the bar and heard the way they talk to their managers who don't care about the restaurant anyway. Brian I think is his name is rude. I came in with my husband and 3 kids and he asked me if "all these kids were mine." This is the same manager I saw outside kissing what looked to be a server. So you can screw yourself sir. I hate this Applebees. I would report them if I didn't want to be the reason so many people lost their jobs. Ugh that place is the worst place in Gastonia ya'll.
Always good food and service. Cheap prices and you get a lot of food. Chicken tenders are the best. Buffalo style.
This is one of the worst restaurant chin I have been to. I have been to the one in University and it is just as bad .The one in Gastonia I found hair in my food and the manager never came to our table to apologize he just keep walking by our table. No drink menu to look at and the bathrooms were so nasty and there was something dropping from the ac vent onto the floor of the bathroom were there was a big puddle of water . They could have put something under it. It took 35 min. to get our dessert. Never again !!
Every time I go here with friends & family I've had great food & service
I was appalled at the way the store manager treated his customer. It was completely uncalled for, unprofessional, and rude. The store manager, Jay Thomas, walked over to our table and raised his voice, at a customer, I remind you, and the situation could have been handled in a more professional manner.Jay Thomas noticed the smoking of an electronic cigarette. He immediately walked up, raised his voice, and stated, "THAT IS NOT ALLOWED IN HERE, THAT IS AGAINST THE LAW YOU ARE GOING TO GET ME SHUT DOWN! YOU DON'T COME IN MY BUSINESS SMOKING SOMETHING LIKE THAT EVER AGAIN. DO YOU UNDERSTAND ME?!". He was causing a scene in front of other customers. It completely took me by surprise. It was also a completely wrong act to embarrass a customer, at all, especially while other customers were around.I, being more professional, did not join in conflict at that moment, and decided to calmly walk up and address my concern in a polite manner when leaving. I simply walked up to, Jay Thomas, and stated. "The way that you handled that situation was very unprofessional, and uncalled for." He then got even louder with me and tried speaking over me voicing my concern saying, "WELL THAT IS AGAINST THE LAW, AND PEOPLE COME IN HERE FROM THAT SMOKE STORE AND THINK THEY CAN COME IN HERE AND DO WHATEVER THEY WANT...." I then said to him, "Number 1 it is not against the law it is not tobacco, nor is it a tobacco product. Number 2 we are not "those people". Number 3 there is a nicer more professional way...", and I got cut off again with him saying "WELL DON'T COME BACK IN MY RESTAURANT AGAIN!". I then informed him that, "I have never had to deal with this much unprofessional ism anywhere else, and I have no desire to come back here." It would not have bothered me if he would have came to me politely, asked rather than told, and spoke in a descent tone of voice. If he didn't want them being smoked in his restaurant there was a much more polite way of telling us so. There also was no sign posted banning them nor is it against that law as stated below here. Just to give you a little back ground on this, an electronic cigarette, is not tobacco nor is it a tobacco product. The by product from an electronic cigarette is water vapor, not smoke, or harmful tar burned from regular tobacco cigarettes. This is the North Carolina Law as stated at http://www.sog.unc.edu/node/1038#5Does the new smoking law apply only to cigarette smoking?No. It applies to the "use or possession of a lighted cigarette, lighted cigar, lighted pipe, or any other lighted tobacco product." G.S. 130A-492(9). Note, however, that the law would not apply to the smoking of any product that does not include tobacco, such as electronic cigarettes.
My husband and I went here for a date night a few months ago. When seated, we noticed that the dishes were dirty. We requested new dishes, but after seeing it, we decided to go somewhere else.Yesterday we went back for my husband's birthday. We were seated and again, we had dirty dishes. We requested new ones and the waiter brought a plate back and looked at and said, "Here's a new, clean one for you" and it was filthier than the first dish he took away!Don't get me wrong, we love O'Charley's and I understand that having ONE dirty dish is going to happen every once in a while. But for it to happen TWICE and then we get "new" plates and they are also dirty? That's just ridiculous and utterly disgusting.Let's just say that it's no wonder their rating is a little above a 96. We won't be eating at this location ever again.
Don't bother! Overdone steaks, sides that obviously sit in a vat instead of being freshly made and prices that do NOT match the quality. This is by far the worst chain restaurant I've ever been to! Save your cash for one of the better NON-chain restaurants in the area, or even any OTHER chain than this!