The technician working my truck was terrific, explained everything to me. Clean place, lounge is comfortable. Will be back.
awesome people great customer service an overall awesome experiance
Stay as far away from this service department as you can. They will string you on for weeks on a repair. They must be understaffed. The worst dealer I've ever had to deal with. Will take my business elsewhere next time.
@Century01, I'm one of the managers for Truck City and I sincerely apologize for what happened during your experience with Truck City. We strive to provide excellent customer service and never want to disappoint our customers, Please feel free to give us another opportunity to get your business and make your experience a great one!
Worst dealer ever!!! I called them to buy one part at 2.45pm on Saturday, I wait 15 minutes to somebody check if they got on stock. They have it and close 4pm. I asked him can I pay by card over the phone a pick up in security guard?. answer: NO, YOU HAVE PAY By PERSON! I was start driving around 3.05 and It takes me 50min to get there. And what?? At 3.55pm everything was shoot down and employee just wait to get out exactly at 4!! It was very important for me and I asked once again about this part, they said back Monday morning!!!! Worst dealer EVER!