Our son, Brian Buckwalter signed up for the services of your organization. He was assured that he would receive transportation a few hours per week to go to places that he needed or wanted. The services provided have not been what he wanted. He wants to go to his bank, go shopping, or just go buy a cup of coffee at Dunkin Donuts. He has not been able to do these things. Instead he is told what the drivers want him to do. This week, he wanted a cup of Dunkin Donuts coffee and he was told that that was not his "goal". In stead he was made to buy a lunch at KFC and sit in a park for two hours when he could have been doing something he wanted to do. This type of thing has been going on for some time. He has been refused when he wanted to go to his bank, and to get his coffee when he wants it. He was supposed to be transported to the Lake county fair, but someone else was taken instead. It seems everything he wants to do is not his "goal". Nothing was said in the beginning of "goals". His "goals" are to go out to do what he wants or needs to do. The state says he has the right to decide what he wants to do. It appears that the people doing the transporting are doing what they want to do. Is this another example of the lazy do nothing way of doing business and charging the state? The state of Indiana is paying for the services that Brian is not receiving. Brian is handicapped, he is not stupid. He knows what his rights are. We make sure he does. He has been on the Indiana state Self Advocate board of directors. He has been very active in making other handicapped people aware of their rights. He gives speeches to city councils on the subject. If the services that you provide are not what you originally promised, we will be contacting or state representatives to make some changes to the program.