Horrible service department. We purchased an ATV in November and it has been in the shop multiple times because it keeps having issues. They have lied to us on multiple occasions. Our ATV has a tracking device (that they sold us) and we get text alerts when anyone even bumps it. When I called to ask where it was since they said it would be delivered earlier that day, I was told it was on a truck out for delivery, but my phone said otherwise. They've also said that they've worked on it and took it for a test drive and I didn't get a single text alert saying it has been touched. When I have called I was talked over and not listened to and my mother had the same experience, however when my father called he was still lied to, but they at least treated him with respect. I fully regret purchasing this lemon of an ATV from this horrible dealership.
Great cars! I love mine you should call them. The service was amazing and the repair fixed another one of my cars.
A great family business that I highly recommend. I traveled from Virginia to buy a 2001 Jaguar from Capital City Auto in Feb 2017. Joe did a great job of describing the vehicle and answering my questions by phone and email. When I asked to confirm if it had heated seats he did not merely guess but said "hold on - I'll go check." When I got there, Mike helped me with looking over the vehicle and a test drive. There were no surprises. The car was just as they had described it and I was home waxing it by 5pm. It's hard to find good deals on luxury cars in Southwest Virginia, but I would gladly return to Capital City Auto again. Thanks!
The salesmen were friendly and courteous. Although the car had a pre-existing issue that required immediate repairs, they worked with us to resolve the matter.
Dont buy from this place!!!We bought a 2005 Chevrolet Equinox from Gene (The very religious man who woul nver cheat) and was promised the world if it wasn't a good vehical.Now 3 1/2 months later. The car needs a new engine. $3400.00. My wife went to him to talk about the vehicle. She told him of the dilemma. His exact words were"Why are you here?) Gene then proceeds to not only deny all his promises and words of religious trust. But then calls her a Liar and says shes only trying to make him look bad. This is the true definition of (A Rock Lot Snake). He chrged us max on the car. All she asked was could he help or dismiss and write off the final $1000.00 we owe.This guy should be investigated by the Attorney generals office, NCADA, BBB and any financial institution who he uses for anything. The guy Gene is a (old time car crook)And I am copying this to send to every social media place, banks NCDMV, NCADA, Attorney General, BBB, Craigslist,Yellow Pages and anyone else with a pulse.
Worst customer service. Shady business dealings. Even their pesonal vehicles are not registered, they use the dealers plates. Also, a back track of tax records don't add up. Just do your research. (Side note, the ONLY positive review is from "Ashley M", who conveniently has the same first name & last initial as supposed owner.)
Very impressed with vehicle selection. The sales staff was courteous and profession. We purchased a 2014 VW Passat with only 34k miles. One owner, all service records, clean carfax. The best part was we saved $2,300 compared to a larger dealer in Clayton. They also got me a 2.79% rate on my loan. That was 2% lower than our credit union. Highly recommend 4042 Motors.
Great place to do business. The people are very knowledgeable, and have a large selection of well equipped vehicles, not you typical program cars like you find at the franchise dealers. They have some of the best financing available. Don't believe haters on here.
I wouldnt of even gave them a star these people are real dirty they took this girl I know money that she worked very hard for day shift and night shifts, they sold her a pretty looking car a infinity 2010 I believe also took a payment of 5000 n she got into a loan with them. Well the same day she got it she started realizing there were a few problems so she took it to the Infinity dealer to get it checked out and they told her that it was gonna cost more to repair than what it's wroth she tried to go negotiate with these people n they said they weren't gonna do noting so we took them to court after he refused to fix the problem , went to many court dates but since they hide the real owner name these people can't get in trouble there professional criminals that scam people never will I recommend this place for any one buy a car from carmax or some where else trust me you don't want to deal with these people unless you want your money taken away and get noting back.
I've bought alot of cars but have never had this great of an experience doing so. Ali is very helpful, completely professional and goes above and beyond to help his customers. I would recommend him to all my friends. Thank you.