Rusty Wallis Volkswagen
12635 Lyndon B Johnson Fwy, Garland, TX 75041
|Mon - Thu:|
Phone: (214) 349-5559
My service visit (first one ever) at Rusty Wallis was terrific. Evan Steele was really helpful in explaining the issues with my W-8 and how to deal with them. Evan and his team made every attempt to resolve the problem in a conservative manner. This lays a good foundation for trust.
Excellent service, transportation back to my house and returning to pick me up, reasonably priced work, thorough explanation of what was taken care of, if there was anything that was outstanding and when the next service would probably be due. Facility was spotless with ample seating for those waiting for their repairs. Computers available for those waiting. All was excellent. Evan steele my maintenance representative did an excellent job in notifying me of the needed repair on an earlier visit, scheduling me in to get that work done and coordinating my transportation needs while the car was being repaired.
This is my second VW from Rusty Wallis. My VWs have received all of their service with your service department and I have always appreciated the thoughtfulness and thoroughness of my service reps. I am a very satisfied customer! By the way, Aaron was great to work with and I appreciated the loaner car, it was a big help to me.