Landmark at Spring Creek Apartment Homes
1802 Apollo Rd, Garland, TX 75044
I have lived here going on 4 years now and I have had nothing but problems. My A/C does not go below 85 even if it is 80 degress outside. I have had this problem for 3 years. I have put in many many requests to have it fixed and they come and change my filter or add free-on and still with them doing so the problem doesn't go away. I asked last year that they take a look at my insulation and anything else with the unit. I was told it would be fixed last summer when my electricity bills were $270 and higher and I have a ONE BEDROOM apartment. Well here I am a summer later still waiting. Everytime I call, I am being told they are getting bids on my insulation, last year was the excuse of well it's too hot to have someone go into your attic. I have a 6 year old daughter and we cannot enjoy our apartment because of this. My garbage disposal has had a foul odor in it for weeks now. Mind you, I don't even cook because my boyfriend does so for me at his apartment (Equinox - Which is wonderful!) so I never have food to put down it. I am being told they are only responsible for the garbage disposal to work, not for the foul odor. The maintenance man tried to explain to me how to use the disposal. I AM NOT STUPID, I KNOW HOW TO RUN HOT WATER WHILE THE DISPOSAL IS ON AND USE SOAP AS WELL AS ICE CUBES AND LEMON TO CLEAN IT. We have two pools on the complex and one is always closed because they won't fix it. The foundation is moving and my neighbor couldn't even lock her door because it had shifted her door so much it wouldn't stay closed. There are cracks in my neighbors wall from the foundation moving and when you tell the office all they do is paint over it. Her bathtub has a crack in it from the foundation moving for crying out loud. And do you think they let her out of her lease? NOPE. This place is horrible. Management is horrible. Please, use your money somewhere else. It's not worth it here.