They used a life gate truck which greatly prolonged our move, it was also profusely leaking hydraulic fluid. One of the gentlemen who moved us either had a cold or severe allergies and walked around all day with dirty tissues, at one point he'd plugged his nose with tissue and was walking around that way...couldn't help but be grossed out that he touched all our belongings with hands that were no doubt soaked in snot from all the drainage. Last night I received 2 calls at 2:30am from the phone number I was given for this company. I was woken up by the first one and ignored it, answered the second one and could barely make out what a man was mumbling over the sound of music blaring. Very unhappy. We went 2 hours over on our move and had to pay extra. I would not use or recommend again.
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I went there the week of 09/12/15, the GM was very rude, I drove my car straight up the outside cash register since there were NO cars where the GM & 5-6 teenagers were gathered around him, the "GM" never Smile, no customer service , I told him no smile, no customer service, ,I told I wanted to speak with the Manager, He said, " I AM THE GM" with an attitude , I demanded my money & no car wash, They couldn't even refund my $$ on credit card, Gave me cash, & the KIDS were just looking at him like he did something GREAT !
Terrible Service! 2 hours late, unprofessional, a drive that normally takes 15 minutes took 40 because they showed up in a beat down Uhaul that was way past its prime; went 2 hours OVER moving estimate! Cost way to much for too little. My brother and boyfriend had to help to keep process moving in a timely manner (5 hours total for a 2B/2B!!!)Just terrible!
I went there Jan. 15, 2015 and received or bought the 29.99 car wash and it was water spots all over my car and armor all over windows inside and out !! I will never go there again in my life and I will tell all my friends . Can't find home office for this place and they won't do nothing . There was no heat in building and hardly no employees . He said the people don't show up to work . BAD BUSSINESS if you ask me .