DO NOT RENT FROM THIS PLACE!!! I made a reservation on July 16th for one Sea Doo to be rented on Sunday July 22nd. However, apparently most of their Sea Doos were not working and their marina employee, Mrs. Debore, cancelled my reservation on July 18th without informing me. We showed up on Sunday expecting to have a fun day out on the lake but instead had to deal with one of the rudest people I have ever met in my life. Mrs. Debore told us that she called and left a voicemail and emailed me telling me about the cancellation. I have no such records on my phone OR my email! Obviously we were extremely frustrated with this situation. When I told Mrs. Debore that she never called me she became very rude, saying that I was calling her a liar. She even had the audacity to YELL at me in from of my 5 year old son as well as other customers. She was told more than once by people in my party that there was no need to yell yet she continued to do so. When I asked her what my options were, her response was "we have nothing." She didn't bother to try to remedy the situation in any way. She could have called another marina or tried to reschedule us for another day. I have worked in customer service for many years and I would never dream of treating someone the way that she treated us. Never in my life have I been yelled or treated with such unprofessionalism by an employee of a professional establishment. I will NEVER return to Lost Bridge Marina and I will be sure to tell everyone that I know not to do business with you guys!