What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1766 Us Highway 395 NMinden, NV 89423
All of the associates were friendly, trustworthy, and provided excellent service. I would highly recommend!
3776 Us Highway 395 SCarson City, NV 89705
I received excellent, fast service here. The price was fair.
2901 N Carson StCarson City, NV 89706
1830 E William StCarson City, NV 89701
I waited for my car to be done for an hour. It defeats the purpose of "jiffy" . I suggested to the man that he make a phone call and he promptly res…
3075 Us Highway 50 ECarson City, NV 89701
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
100 Gentry Way Ste B1Reno, NV 89502
TERRIBLE.....we are proceeding legally.Never leaked any fluid when I brought it in and now it leaks oil, took it back to have them fix it and they w…
2722 Us Highway 50 ECarson City, NV 89701
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From Business: Tires Plus Total Car Care is a total car care service center, including all repairs and maintenance. Over 500 locations to choose from and we guarantee all of our…
From Business: Wheel Works is your neighborhood around-the-wheel tire, maintenance and repair shop. Offering the best selection of premium name-brand tires, lifetime alignments,…
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
11331 S Virginia St Ste 5Reno, NV 89511
From Business: SmogCheckNV is a Nevada DMV Authorized Station for Vehicle Emission Testing and DMV registration renewals. We offer fast friendly service and competitive pricing.…
1406 Industrial WayGardnerville, NV 89410
From Business: Complete automotive services,import & domestic,brake repair, air conditioning service, lube & oil service, front end repair, transmission repair & service, comput…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Had wind damage to awning on motor home in which it was totally destroyed and paint damage. Insurance paid for repairs in check made out to Bob’s Performance and myself. Signed check so Bob could order new awning (which I wouldn’t do again). Besides awning damage we also wanted to have Bob look at heater (noisey). We decided to not have the paint damage repaired when we took the mh to shop. Bob then got a little snappy with me and said that he would just not have us pay the $100 deductible (that would just be a wash). The problem with that is the paint damage was $233 that he got paid by insurance. Then Bob said he would not charge us for the heater repairs ($250). My husband and I then said that would be fine but I would like a receipt showing what work was done. Bob reluctantly gave me a receipt after some time on the computer. Awning bar was dented, so we came back two weeks later to have new bar installed. All went well in one day (the mh was usually there for one week on prior repairs). Upon final completion I asked for a receipt with a zero balance (prior receipt showed $600 balance in which Bob said he was writing off for us as a favor). Bob then took about 10 minutes to move his figures around so he could show a zero balance. While doing so Bob was YELLING at me saying that I was being fraudulent in not having the paint job done, my husband and I have not been happy since day one and that we need to take our business somewhere else. I believe that Bob made money on us and was fraudulent in the way that he changed the figures around just to have a zero balance. Our final receipt doesn’t show anything about what he got from insurance, deductible amount, paint repairs that we elected to not have done and the heater repair price is lower than originally stated. DON’T DO ANY BUSINESS WITH BOB AND HIS SHOP !!!
Best shop in the area! I would totally say go here for any of your needs, Ignore that other 1 Star person, clearly there are some people who just cant be satisfied no matter what. They were Professional, Fast and knew there stuff! Thank you for being there.
Great experience helped with my classic truck and now my Tahoe. I would recommend these folks for all you automotive needs.
Unprofessional discourteous and a true lack of mechanical knowledge. So poorly run I will never step in there door again.
poor customer service always wrong in there automotive diagnosis extremely unprofessional worst business I've ever walked into
Danielle and Jon were very welcoming and polite! Im new to this business and they gave me an alignment for $60. They also recommed major things that needed fixing. Danielle also went the extra step and gave me a quote for a part that needed to be replaced on my vehicle. I really do recommend Stafford Automotive.
Don't trust this man or his crooked shop. He did almost $3500 worth of what my insurance company termed "parts and labor paid for and not performed" and another approx. $2600 in body work that was coming apart a week after he "finished" it (even though he had kept it 4 MONTHS for what should have been a 2-3 week job at the most. I wish I would have known prior to the accident that Bob was already a convicted felon! GEICO paid me back for the $3400 in fraudulent work and parts, but then chose not to spend any more money pursuing Bob's crimes. Oh and these first 2 reviews are from Bob himself (Bob Sedlmayr). He wont even follow the rules posted to the right on here!
Bob's Performance Center deserves way more than 5 stars! Bob and Melissa are amazing! I had never been to this shop prior to the recent work that I had done. I am so impressed with the excellent communication, friendly customer service, and quality work that I will continue to take my vehicles to Bob and his staff for any future repairs that I need done. We don't live in the area, but it will be well worth the drive to have them repair our vehicles. We are confident in their knowledge, experience, honesty, and fairness! Thank you so much Bob, Melissa, and the Bob's Performance Team, you are awesome!
awesome dude!!!!!Once you have been their you will never take your ride any where else!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.