Perfect Look Salons
Being a return customer of 20+ years to this salon for a simple haircut should say something. However, after my last couple visits here, it seems that it is sadly time to move on. A couple months ago, I made a reservation for my step-son to see Tearza. We were on time for our appointment, but she skipped over us to cut a couple others hair before figuring out that we were there to see her. Possibly a mix up that we over looked afterward, but during it was very frustrating to see people come in after us and go ahead of us. Well, we gave it one more try yesterday (6/29/2013). I called the on Thursday afternoon and told the girl that I wanted to setup 2 haircuts with Tearza and gave her both our names. She said ok and that our appts were at 1pm and 1:15pm. We were there a only a few mins late and Tearza took my step-son right back. When done she said that will be $16. I then said, "are you going to cut mine as well? I should be in the book also." Without even looking at the book she said "No, but if you can wait 20 mins I can cut yours after I give someone else a shampoo and cut." Wait....What??? No, I had an appt, and what made me really mad was the fact that she didn't even check the book. Not thinking I made an appt for next Friday, but the more I think about it the madder it makes me and I will not be going back. Especially to think that I've been a customer up there for over 20 years. Not a way to treat someone that has come back to your business for that long. So, thanks Perfect Look, but I will be going else where. I was even driving all the way from where I live in Moody to get my haircut there. But to me it is no longer worth the drive.
I am so sorry to say that I am so completely disappointed in my haircut that I'm never coming back. I really liked this salon. It was reasonable, and always gave me a fair haircut. I finally got brave and brought in a photo of a shorter haircut and it was cut exactly like the photo - which was awesome! The second time however, I brought the SAME image with the SAME stylist and said "please don't go too short, I'm GETTING MARRIED AND WANT TO GROW IT OUT SOON - please don't cut it too short" I even kept repeating this as she was cutting, but I told her I trusted her, and she did such a good job last time, that I wasn't too worried.... until the end. I could tell she cut WAYYY too much into my hair, and I even stopped her and said "this is looking much shorter than I wanted" and her response was she was just going to even it out a bit and add texture.... It looked dreadful when I left, but she put so much product in it that you couldn't totally tell, but she was surprised when I tipped her. I went home immediately and washed my hair and knew something was wrong. I'm 25 years old and I have a 45 year old lady's haircut. My boss and my fiance both told me I look like their mom. I'm completely heartbroken and just have to wait for this VERY SHORT disaster to grow back. Needless to say, SAVE YOURSELF THE GRIEF and go to a high end salon who actually know how to cut someone's hair past the 80s. It took me a few weeks to finally write the review, hoping it would get better, but it just looks awful. Every day I go outside, I wrap my hair up in a twist because that's the only way it looks good. My best friends have even told me how bad it looks. I'm so upset.... Thank god I still have 4 months til my wedding so it'll be mostly fixed by then, and if worst comes to worst - I'm sure $1200 in extensions at a real salon will also help - hopefully I won't need them. Long story short, I'm sorry, but I'll never recommend this place ever to anyone.