I am a lover of Chick fil A and ALWAYS order the #1 with cheese and a large lemonade. However, at this location, for some reason, the chicken is a bit drier than at others. So, looks like I'll be visiting the Fultondale location
Facts: ordered a 3 pc meal. Total came to $9.34. it came with 2 legs and a thigh from some kind of miniature chicken??? I didn't know adult chickens came that small?? A mashed potato w/gravy and Cole slaw. Each container was 3/4 full, literally 5 small plastic spoon bites in each. I had to stop at a store and get a plastic spoon because they didn't give me one.... However, I got enough napkins to build a tree. The employee at the drive thru was nice though. I will never go to KFC again. I did not know they had gotten this bad? Everything had almost NO taste to it.
Went here Friday. There was a man waiting for his food but one of the workers kept apologizing for his food taking so long, that should have put up a red flag but we ordered anyway. It was 6:30 pm then. We went & sat down to wait. It was taking awhile so I look at my clock and 20 minutes had passed so we got up to ask where our food was. One worker asked what we were waiting on and we told him but nothing was done so we asked the cashier for our money back. She calls for whom I'm guessing is the manager, we told her we had no food. She starts making excuses that there was a computer glitch she never saw the order and they don't give refunds we'd have to call corporate. Things escalated into me getting very loud demanding my money back & telling her it had been 20 minutes. The whole time she just made excuses, never once apologized or anything. Finally after screwing around she refunds our money. It was after 7 pm when we walked out. This is horrible customer service. Do not go to this Taco Bell! This place deserves a zero rating!