Today was the worst experience. A couple years ago I bought a trailblazer and received a good experience. Today I returned to buy a silverado, but the salesmen that attended me was unprofessional with a bad attitude against me. His name is Francisco and if this I won't recommend and return to this dealer.
I recently purchased a wonderful Kia Soul, fully loaded. I loved the service of Dawn Kinney my Kia dealer. She is the greatest! She was able to get me the most awesome deal working with the banks to get me that low monthly payments. Over the top service. ����
My best car buying experience ever! I ordered my car through the auto club discounted online service, picked the color and all of the options, and received a call within 30 minutes. I made an appointment and did a test drive and went back the next day to pick it up. Also the service/maintenance department is the finest that I have ever dealt with.
Having my Optima serviced was torture because of weird inconsistant wifi signals! One second the signal was decent. The next second it was gone! OVER AND OVER AGAIN! FRUSTRATING AS HELL! I TESTED MY TABLET ON 4 OTHER NETWORKS THE SAME DAY SO ITS NOT AN ISSUE ON MY END.all of the 3 or 4 open networks for customers did it! But the secured network for employees was fine the whole time. Bring a book, take a napp or go somewhere else if you want to surf the web. The service was great for my Optima, but boaring as hell for this old man!
The point of all this is that they saw us as easy targets. They set the bait (a unbelievable deal) hooked us (deceived us to believe our loan was accepted) and reeled us in (got us to sign the contract under the imprecation that we were financed already.) They thought that maybe because of our credit scores we would accept there secondary offer cause we thought it couldn't get better, or that we fell in love with the car and would do whatever it takes. In reality I was always one step ahead of all of them and knew better. They picked the wrong guy to mess with and I let SCOTT & MIGUEL know that I knew all this was a spot delivery scam. They couldn't believe how much I knew, how I was able to come back at them with facts when they fed me there lies, and even asked if I was in the car business cause they knew I wasn't gonna let myself get screwed and they lost. According to them its "common practice." Now that I know OC NISSAN works that way ill make sure never to go back and make sure I protect others from falling into the web of lies and deception. Today I got my documents back and our deal is completely over but my revenge is just getting started.
I got a great deal on my Hyundai Azera. Internet Sales Mgr Jay So went above and beyond. Not too often that you run into an honest car salesman.