One Stop Collision Shop
130 Middlebelt Rd, Garden City, MI 48135
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I have tried several body shops in the past and time and time again came disappointed with the results until I discovered One Stop Collision in Garden City. First, lets start with the management. Adam, who is the owner, is a terrific guy. He is honest, communicates well, very accommodating and the most important of all, he treats you like a family. Secondly, he has loyal and excellent team working for him that takes pride of their work and services. If your are reading this review, you must be searching for a good collision shop. Search no more, just give Adam a visit and you will leave his shop satisfied and very happy. NO regrets here, Glenn
One Stop is a small collision shop that does the work fast and on time. The customer service is second to none and the work is very professional. I have taken cars to large dealerships and felt like a customer,but at One Stop they make you feel like family.
The best consumer service you can find. I searched throughout the state of Michigan for the best facility to repair my Volvo s60R. Let me say, I love my car and take extreme care of it and I was scared that after an accident it would never look the same. One Stop Collision takes a lot of pride in their work and it showed in the results. I told Adam I came to them because I wanted the best job done and he delivered. They offer options to help you with your situation, but that's no the point here. They do the best job, they care about their work, and they treat you like you've been their customer for 20 years from first contact. I wish I could show pictures of my car! I have a project Porsche that I'm almost finished with and I'm bring it to them for paint! Honestly, this is an awesome facility with the best staff!
I just want to say that I am very pleased with this company... They paid my deductible ... they fought with my insurance company to do the job correctly and they got it done in a timely manner. on top of that Erin actually set up a rental car that only cost me $20 a day .. so she's not only pretty but she's a pretty smart cookie when it comes to the business and dealing with insurance companies and communicating with people ... Adam really worked for me on getting me on the road with the most minimal expense possible... I really like these people and I the way they took care of me!
This has been my third or fourth experience with One Stop and I came back each time because of the awesome and dedicated service I received each and every time! Needing repair work for whatever reason is never fun but Adam and Erin showed that the truly understand the frustration behind that and put you as the customer first. They were very compassionate about my situation and I felt truly cared about the situation from my point of view for me and my family rather than just caring about the business or what the insurance company wanted. Erin kept an open line of communication through the entire process and I felt she was always on my side, going above and beyond, to ensure things were handled in a timely manner with the insurance process. Adam and the guys truly showed what customer service means when he took my familys needs into consideration over what the insurance company wanted him to do. We had a van that was finally declared totaled in flood water and after three long weeks of dealing with the insurance company on this they had to agree with Adam in that the vehicle couldn't be repaired due to the unknown of the long term possibilities on the vehicle. Adam and his team had our best interest in mind from the beginning and did everything he could before concluding it simply wasn't safe to repair without knowing what could happen down the road. I would definitely recommend One Stop for any repair or collision work, we had another vehicle serviced there a few years ago for collision work and it looked amazing when they were done! If you want a company that has YOUR best interest in mind this is the one!
These guys are fantastic. Worked around my schedule and provided excellent service. Have used One Stop for a number of repairs. Always on time and the work is extraordinary. My '04 PT Cruiser with 674000 miles looked almost new when I last brought it in with deer damage. Adam and his crew were outstanding. I recommend One Stop to everyone who has a car crunch to check them out. Never disappointed!
THE BEST BY FAR!!!!
I was amazed by the whole experience. I found them through a google search and then in the yellow pages. I was impressed with them because they had over 50 reviews and a 5 STAR rating. No one else came anywhere close to that!! I needed to have a front bumper on my ford focus replaced. I took it in on a wednesday just before they closed and they had it done by friday at closing. That in itself is unbelievable, let alone the fact that the repair made it look like the car was new. Their price was also well below that of other estimates I had gotten. I also need to mention this-- I got in my car to leave and was in shock because it was CLEAN. I literally said WOW when I got in it. That was totally unexpected. So needless to say, they are by far the best repair shop that I have ever come in contact with and yes I have had my fair share of needing body work done over the years. I will never go anywhere else in the future if I ever need any work done and I will always recommend them to anyone I come in contact with that needs any body work done. Did I mention that they are amazingly friendly too? That is just the icing on the cake!! Thank you so much again, for an excellent job well done!!
As last minute to finding a perfect collision shop. I found it. One Stop Collision was awesome from thw beginning. Car was dropped off and finished in less than 2 day. Thank you for your courtesy, fast, efficient work in repairing my car. Thank you so much for picking me and and dropping me off. YOUR SERVICE ROCKS........
One Stop Collision by far exceeded my expectations! I have never been in an accident before and was feeling very over whelmed dealing with the insurance company and trying to find a respectable auto body shop to do the repairs on my car. The moment I walked into One Stop Collision I felt at ease. I gave them my claim number and I was reassured they would handle everything, and THEY DID! They walked me through the insurance process and all of the repairs that were to be done. I was frequently updated on the status of the repairs. Not only did they fix the damage from the accident but also a few other minor things that were wrong. When I picked up my car it had been detailed inside and out. The customer service was outstanding and my car looks and drives like it has never been in an accident. I would recommend One Stop Collision to anyone and everyone!
When my PT Cruiser was smashed at both ends, I called One Stop Collision and they took great care of me. They towed it from my home and kept me updated throughout the repair process. You'd never know it was damaged at all, it has never looked so good! Even the interior was cleaned and detailed, and the customer service couldn't have better. Everyone was very friendly and professional. If I ever need work done again, I will absolutely be back.
Awesome work and excellent customer service.
I took my Lincoln MKZ in for front end damage and Adam had my car back to me in 2 days, not to mention he set up a loaner car as well. I didn't need to do a thing, that's what I call real customer service. I highly recommend One Stop Collision, it was a pleasure doing business with y'all.
Simply put, the staff at One Stop Collision Shop in Garden City are awesome! From first encounter, during the process to me receiving my vehicle back...it was one of the best customer service experiences I have had in years. Each person was courteous, respectful of my time and I honestly felt their priority was earning my trust as a customer, than just tending to the job specifically. I know insurance companies may make it easy to use their "preferred shops", but this was well worth the "very little" extra effort for what I felt was a superior finished product and pure customer satisfaction. Thank you One Stop Collision!
I was hit by a Deer on my way to work the the day after Christmas of 2012. I googled shops for repair and it didn't take me long when I saw One Stop and read their comments to choose to call them. Erin(sp) and Adam are the best. My car looked great. The price was even Greater. If anyone that I know needs work done on their vehicle, I would highly recommend this shop. I hope I never get hit by a Deer again but if anything comes up where I need some great dependable work done, I'LL BE BACK!!! Thx again guys!! :-)
We took our Sebring in for repair after the car was sideswiped in the street. Even with several insurance issues, they repaired the car and it looks fantastic. They took all the worry off of fighting the insurance company and handled everything in such a professional manner. I would highly recommend them to everybody!
What a wonderful shop. Friendly, Fast, A+. Not a better shop in the tri-county area. Car was returned to me cleaner then when I left it there. Work is flawless & car looks like new. Insurance tried to force me to go to their shop, but I picked One Stop based on the reviews. 2 shops they had recommended I had been to with other cars I owned & was not pleased with the work. Money was coming out of my pocket to pay for this one & I was not going to be bullied into going to a shop I was unhappy with before. Thank you so much