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Please contact the business for updated hours/services due to the COVID-19 advisory.

Hours
Regular Hours
Mon - Fri:
Services/Products
  • Washer & Dryer Repair
Neighborhood
Garden City
AKA

Carmack Appliance & Svc

Carmack Appliance Co Inc

Categories
Small Appliances, Major Appliance Refinishing & Repair, Major Appliances
Other Information

Services: Washer & Dryer Repair

Reviews

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MD
Maryann D.

01/24/2017

Overall
Service

I would highly recommend Carmack Appliance Co. for repair service. From the initial phone call to the completion of the job, I was completely satisfied. They are fair, reasonable, polite and on time (phone call with eta much appreciated!) I called three repair services and chose Carmack; the least expensive trip charge/estimate. That charge was well worth it and it totally helped me make the decision to repair vs buy a new Dryer. I hope this helps someone else who needs a recommendation for appliance repair. Maryann

MR
Mike R.

02/09/2015

Overall
Never use this company again!

Called Carmack because they are a local. Service guy spent 10 minutes looking at my dryer and stating I needed to replace the coils. $26 for parts and $30 for labor. 10 minute install. That's fair. But a $65 TRIP CHARGE?? What did I do, pay mileage for this guy to drive to Garden City from Grand Rapids? ? What a ripoff. Never again. I wouldn't recommend this company to anybody!!

Tony C.

12/12/2014

Overall

I have used Carmack twice in the last six months. First time was for a repair on a rental property dryer, second time was on my own washer and dryer. Both repairs were done on time and parts needed were just a few dollars over the service call. No gouging. Every person I talked to was very nice and professional. Thanks!

Fred C.

06/06/2014

Overall

Not very happy with them right now. My wife took the day off work for them to come over and replace a part on my fridge. They called this morning and said the part they had was broken so they can't come today. I offered to go purchase the part from the repair clinic and have it there today to get it fixed and they won't do that. Now we have to take another day off work and have our fridge not working for another 4 days. By the way we are looking for a good repair company.

kaywells

09/08/2010

Overall
Terrible customer service

I shoud have payed attention to the other reveiws! i would never use this company or recommend them again. Rude

Tammy7318

10/15/2009

Provided by Citysearch - 
Overall
Very expensive for marginal service

The repair technician was in my house for approximate 10 minutes, replacing a part on my washing machine. This INCLUDED the time he spent writing the invoice.

I was charged $60 in labor and $60 for a ""travel fee"" in order to replace a $20 part.

oliverbrz

12/30/2008

Provided by Citysearch - 
Overall
Not cordial

Whoever spoke with me on the phone was not cordial. She probably thought that everybody has to be an expert in appliances. Not recommended.

JimP1961

12/01/2008

Provided by Citysearch - 
Overall
Best place for parts!

Like many times before, my part was in stock. To top it off, when writing the bill THEY disputed the price listed on their computer for my part and lowered it to an acceptable amount. Who else would do that?
I hope they stay in business for many many years to come.

stevens1mom

09/24/2008

Provided by Citysearch - 
Overall
Bad customer service

Let me say...a few years ago we had Carmack come out to our home and whoever they sent...the man was GREAT. A few years later NOW...we call again and the man on the phone (couldn't be the same guy) is a rude short tempered person who clearly shouldn't be conversing with customers. I canceled my appointment and will take my business elsewhere. If you like being treated poorly then he's your guy. I'm also guessing he probably treated the employee who came out to our house the same lousy way and lost him, too. My opinion is he might just has a problem or an attitude with WOMEN. Too bad since we were REPEAT customers who TRUSTED them and I WILL NEVER CALL THEM AGAIN DUE TO HIS ATTITUDE. What is this...1950?