What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
1033 The AlamedaSan Jose, CA 95126
From Business: Your local San Jose O'Reilly Auto Parts store is one of over 5,000 auto part stores throughout the U.S. We carry the batteries, brakes and oil you need and our pr…
380 Lincoln AveSan Jose, CA 95126
Great business I have been coming here for quite some time now and I will continue to come as long as they keep on providing me with the great servi…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Aaron Ulrich was great to work with. He helped me trade in my car and purchase a new car. He took the time to explain everything and get me a deal that I felt 100% comfortable with. Aaron and everyone at DGDG made buying a new car easy and stress free. I can not recommend them enough!
This guy was supposed to fix my Toyota Celica and he did some unnecessary repairs and I had to spend a lot of money. He comes when you call him, but it is not worth it because he will lie to you about the repairs you need and do the bait and switch when he does not fix your car. I would recommend this guy only to people I don't like because he will probably mess you up.
We have been waiting to long to have the papers work to be signed after the deal was made, finally the guy from finance came out and get us to the office with out saying Hi,I said to him we waited to long for you guys, then he asked how long did you guys wait I said one hour and a half but he did not say anything not even sorry or because we are busy today. This guy is not a professional at all.When he hand out the contract to be signed and asked us do we want to buy an Alarm? I asked how much ? he said $950, I said NO to him and asked can you give me a better deal? then he said 50% off, then I still said NO, (because 6 months ago I did purchased a car from here and that time I remembered I only paid $350) It's seem like my son want to have the alarm to install then he asked how is alarm work, then he said it's too late now, cause your dad already said NO. Look like he doesn't care, I'm almost walk out and not to purchase the car when I have to deal with this unprofessional guy but because I promised my son to get this car for him.After all the paper have signed and he did not saying Thank You to us he only called and tell the salesman it's all done and the salesman came and walk us out of the office.To me how can this guy DEEPAK DHIMAN became a Finance Manager since he treated the customers this way.This is really really bad services.We will not coming back to this Dealer again unless this guy is no longer there.
After they finished the work I went in to have done I remembered that my alignment needed to be looked at. They fit that in with a tire rotation on the spot. They also replaced my very worn windshield wipers at the same time - and just before the rain hit. Sweet! The crew that works there are all very friendly and knowledgeable.
I am so glad to buy my mercedes 2015 from them. The guy there named Philex helps me every single time to his best level. I am so happy they give a timely service and really take good care in emergencies like flat tyre. I love my car and stevens creek people make it even more pleasant....
This was the best car buying experience I've ever had. The staff is amazing, and Casey went above and beyond any expectations I had. I found the perfect vehicle for me, and I'm so in love with it. Capitol Hyundai is world class! I recommend coming here for all of your car buying needs and wants
Came in for a smog, brake, and lamp inspection. Friendly people, great service and answered all my questions. I would recommend to anyone
Very nice people, now I ride what o always wanted to. I've spent too much time at home. I was born to ride
YOU FOUND IT! ... An HONEST, TRUSTWORTHY, KNOWLEDGEABLE and PROFESSIONAL Auto Repair Service!We LOVE this company! We have been using their services for many years now. They've tackled a wide variety of auto issues on our Corvette, Pontiac Grand Prix, Chevy Astro Van and my Sister-in-Law's Dodge Neon.In the Front Office there's Michael. What a PROFESSIONAL and CARING Office Manager. In addition, he's very KNOWLEDGEABLE, POLITE and knows how to treat a Customer right. He explains things thoroughly and in simple terms making it easy to understand your quote, repairs, etc.We've had a complete AAA bumper-to-bumper diagnostic analysis done on our vehicles. We took the laundry lists to Reliable Auto Repair to have them perform the actual repairs. After their review and inspection of AAA's reported problems, we were told by Reliable that some of the reported problems were unnecessary. As we trusted their judgement, expertise and workmanship, we went with their recommendations. As a result, this saved us hundreds of dollars! In my book, this is how trustworthiness is achieved ... it's earned!Reliable Auto has earned my trust. I know their honest. Their services are reasonable. Their mechanics are knowledgeable on a wide array of problems on a wide array of brands. Michael, the Office Manager is AWESOME! I trust the quality of their work. With respect to auto repairs, how many people feel the same way about theirs? Give them a try ... you'll be glad you did.John 3:16
You guys are always awesome and reliable. Thank you.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.