1045 Carbondale Way, Gambrills, MD 21054
BAIR Necessities Geothermal, Heating & Air Conditioning
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I am so pleased with the HVAC Technician that came out to look at our leaking AC unit. My Husband and I are having a house sitter come live at our house and take care of our dog when we go on vacation and we realized 5 days before our trip that we had a major leak in our HVAC system being how summer is right around the corner and Maryland is so muggy especially at this time of year we knew we had to get it fixed before we left. We got an appointment the same day, Chris called ahead of time to make sure the unit wasn't frozen (So that we wouldn't be charged if he went out and couldn't do anything to fix it right then) Chris arrived early was very professional and even pet my dog and praised her. He quickly discovered what the issue was and fixed it on the spot. Its hard to find honest people especially ones that are courteous in Maryland, I talked to him the whole time, he was so nice. What a breath of fresh air. Thank you Chris for being so great!
This company is a class act. My heat pump died on one of the coldest weeks in January. I called Bair Necessities stating my problem; they mentioned they had a team in the area and would come by....less than 20 minutes later they were at my door step. I received their quote that evening via email and worked hard to fit me into their schedule. They made time for me the following day (Friday) unfortunately my work schedule could not be rearranged. THE OWNER said we will come out Saturday personally. They finished the job promptly and professionally.
I was very impressed by many things:
-they put down paper on my hard work floors not to damage them,
-they cleaned up after themselves.
-very polite and fully explained the new system
-price was reasonable and fair
-prompt professional service
Once again this company is a class act and I fully recommend them and would use their services again if never needed!!!!!
Sue from Arnold