Sterling Rentals

I agree with Ashley, the Diamond Beach is a wonderful place to stay. We have vacationed there for several years and have always rented with Sterling Realtors. The address they have provided to us and our guests is correct and we have had no problem finding it. Our family really likes the lazy river with swim up bar and we always have family movie night in the theatre. We just booked Cool Breezes for this summer and are looking forward to fun in the sun.

My husband and I rented a condo through Claire at Sterling Realtors for our Honeymoon last weekend. The staff and condo at diamond beach was amazing! However, going through Claire at Sterling Realtors almost ruined our weekend. First off, she provided the wrong address in the "directions" email, so we were stuck driving up and down the seawall searching for the condo. After finally giving up on finding the condo, we parked our car at her office (we needed to drop our car off the night before our stay since our chauffeur for our wedding night was going to drop us off at the condo in another car the next day).



We never got a correct address from Claire or Sterling Realtors. We only got a correct address after calling the staff at diamond beach, completely separate from sterling realtors, who actually commented that several people who rent through sterling realtors get lost on their way to their condo. Then instead of Claire apologizing or admitting her mistake when we confronted her with the issue, she insisted that it was somehow our fault because she "has rented out over 700 condos in her career" and that "she has tried telling google to fix their directions to the condo." Really?! She was blaming EVERYONE else instead of simply accepting her mistake.



Then the real icing on the cake was when we asked to be reimbursed for a taxi ride to go pick up our car at her office (remember, we dropped our car off at her office the night before when we couldn't find the condo and we were now at the condo after our wedding chauffeur dropped us off) and she replied "NO ABSOLUTELY NOT!" I was shocked! So long story short, we were stuck paying a $40 taxi ride out of our own pocket to go pick up our car from her office when she was the one who provided the wrong address in the first place.



Don't let this review scare you away from Diamond Beach Condos, but whatever you do DON"T rent a diamond beach condo through Sterling Realtors!